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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 7,357 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    He also sneered all my questions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my computer quickly. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solomon waz great ! Knowledge and kind snd very quick ?! Would love to call and get him again! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    A check up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an update and check up on my computer.Always a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been fighting with my internet service because I couldn't get good service. They said it was my computer. Geek Squad plservice man came said it wasn't my computer checked it all out and said it was still my internet service and we added a router and now it works !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hacked Lotus WK4 spreadsheet files!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was hacked. Some Lotus WK4 spreadsheet files would not open. Kris (I believe) worked hard for about an hour and a half. Was not able to completely bring back my files but using information given by Kris I was able to transfer the files to a different spreadsheet (Excel) and basically got them to open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Elizabeth" is a wonder woman!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Elizabeth" was the technician who came out and saved the day!!! She was diligent and persistent with her troubleshooting and coming up with a resolution that worked! I had a docking station that needed to be hooked up to my work laptop and a KVM Switch box connected so I was able to switch back/forth between my work laptop and personal home computer. Everything works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Kempton came to my house to help me with my internet connection and to connect my printer to my computer so that I could print. Over the years, Mr. Kempton has been to my house to help me with my computer and he is very friendly, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved the problem. I am so grateful. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed computer issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed issue on my computers. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad solved the problem right away. No problems since they were here.+

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job as always. Excellent service and professionalism.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer installed quickly and professionally.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed the printer and taught us how to use it. Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad solved computer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brady was prompt and worked efficiently to solve the problems and issues I was experiencing

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional and knowledgeable technician.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent DK is just AWESOME. He's EXTREMELY knowledgeable...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alan was marvelous! Indian schedulers - NOT.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is really for the tech, Alan, who straightened out the service scheduling problems I was having and I believe he actually came out on what should have been personal time to take care of my computer. The 5 stars are for Alan. If I'm reviewing for the scheduling, it would have been 1 star - many problems, apparent lack of communication schedulers in India.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SHE IS THE BOMB DIGGITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best service we have ever had. She was amazing and I wish I could get her every single time. I am so sorry that i am currently spacing her name but if u a have a record of who it was you should promote her or give her a raise but the least she deserves is a kudos!!! thank you for all of you amazing work you are so awesome and i wish i could hang out with you in the real world. you rock

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Reconnected all our devices to the printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of everything I asked for and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    G. P. Knows his job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G. Pasarin did a great job clearing the problems in my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek squad did a very good job putting tv up and m

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad put my tv and did it very quicklyservice was great.

    I would recommend this to a friend