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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 7,357 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service for my printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John, the Best Buy Tech, is extremely helpful and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstalled software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was thorough and was able to solve all my issues.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was polite and knowledgeable. He resolved my issue quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install my wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional , knowledgeable and very pleasant person

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done expertly ad efficiently. Agent was great.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    installation is efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. The people came on time and did the work as outlined in a clean, timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Repaired my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful was on time and fixed the trouble.Very friendly and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amanda

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Amanda is a true professional. Not only did she fix my problem (voice sync fire stick) she took her time and made sure I could do it myself should the problem arise again. She is a great asset to tour company. I will go nowhere else and will keep telling everyone about her and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I REALLY LIKE THE GEEK SQUAD THAT HELPEWD ME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS EASY TO USE. THE TECH THAT CAME OUT EXPLAINED EVERY THING TO ME.OVER ALL GOOD PRODUCT

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad was smart and considerate.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would recommend geek squad to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heather was awesome. She was very knowledgeable and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good benefit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent adjusted at a home visit computer and television to satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Equipment setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived at appointed time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my printer and computer up and running temporarily

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent helped us with our computer, and he was very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    patient and thoughtful guide to new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was extremely knowledgable and a good teacher.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dustin help me with all my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin was wonderful and explain everything to me where I could completely understand

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Tech service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was pleasant. Answered all my Questions. Accomplished all that I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Found the perfect TV at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gregg at Best Buy in Palm Desert, Ca. was the most helpful, professional, courteous & knowlegeable salesperson. He took the time to find the best TV to fit our needs at the best possible price. Gregg also arranged for the delivery & set up to work with our schedules. We are really impressed with his customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Technicians very knowledgeable.

    I would recommend this to a friend