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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 7,349 reviews

  • Geek squad installs all my equipment quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommended several family members and friends and they have equally appreciated the fine, professional services the Geek Squad team provides. Especially Robert Luong, who has been me Agent for several years, and has demonstrated great professional, full technical understanding of the specific issues I have had, and with ease he fixes all the technical matters.

    I would recommend this to a friend

  • Cleanup compromised computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julie Bray cleaned up my compromised laptop and on a second appointment duplicated all the files onto a second computer. She explained what she was doing as she went and answered all my questions to my satisfaction,

    I would recommend this to a friend

  • Washing machine installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great job installing my washing machine.

    I would recommend this to a friend

  • Install Ring Doorbell, 2 cameras and mesh wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed an eero mesh wifi router, Ring Doorbell and 2 other cameras. They had originally came out foor a consultation then the installation. Arrived on time for all appointments and everything is working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    FIXED MY LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PROFESSIONAL, EXTREMELY HELPFUL. ON TIME, FRIENDLY

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad fixed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable on what he was doing on my computer problem.

    I would recommend this to a friend

  • Geek Squad fixed my computer after being HacKed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. This service has provided me with a Teck on call when my system is showing a problem. When I have a problem, the Geek Squad is on call to provide the help that is necessary. I feel like a have someone to call to solve my problem which is great!G

    I would recommend this to a friend

  • Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent repaired and updated my computer It is as good as new

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    I give them a 10 for excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, friendly, professional and right on time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent friendly and professional...............

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Reliability predictable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and exactly what we needed. Works well an d easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great knowledgeable Tech on time great communicator

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Problem Solvers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Paid attention to my needs and was really helpful

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and capable. Came exactly when he was expected.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was professional and proficient. Plus he was polite and helpful.

    I would recommend this to a friend

  • Excellent job by agent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed some things with my new computer. I can now scan things from my computer which is very important to me. And my email did not show my address book from my old computer. The agent fixed that, too, and my address book is now there. Things are working very well now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have someone mount my tv and I just sit back and watch!

    I would recommend this to a friend

  • Laptop Issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the on time appointment and then being able to speak with a knowlegeable representative. Came to have my laptop issue resolved. In the process, the representative also provided deeper insight into my wife's ipad, which was a welcome advice.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Geek Squad Got Everything to Work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great, efficient and explained everything to me.

    I would recommend this to a friend

  • Best SuperHero TechNerd Ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my agent is the BEST. He went the extra mile to make it convenient for me to receive the much-needed services of Geek Squad. He is very knowledgeable and gave excellent customer support! Thanks John!

    I would recommend this to a friend
Page 267, Showing 5,321-5,340 of 7,349 reviews
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