Customer Ratings & Reviews

The agent reconnected my laptop to the server printer and taught me how it is done in case the problem happens again.

The two men from Geek Squad were terrific. They got my Bose computer speakers working correctly, and fixed all eight of the window lights in our front windows. Long live Geek Squad!

The geek squad relocated our current refrigerator and brought in our new one. They did an exceptional job making sure everything was in excellent working order.

The agent remounted by cable box after it fell during home remodeling. He also went an extra step and stapled cords to the baseboards and programmed my remote to make it easier for me to use.

So far, so good... but not yet completely finished.

Adam Higgins came to our home to work on my computer, I was afraid to do anything because I was scammed very bad in October. I am still having some trouble. This was my desktop computer.

They did what they said they would do. Very safe he had a mask.

I ran into problems with a variety of electronics, largely because of my age. The Geek Squad has happily fixed thinks for me when I called for help.

Always love the "Geek Squad", especially Steven. Came to house because of modem problem. He went the extra mile in helping us.

Can not ask for for better customer service that i received

He straightened things out on the computer so it was easier to get to some apps and made sure we knew how to do things correctly.

Justin is very professional and knows his technology!Very helpful! Can talk in our level of knowledge! On a scale of 1-10, he's an 11!!!! Great guy!

The agents checked my computer remotely after someone tried to hack into it, they were courteous and knew what to do, also kept me calm and gave me some safety hints

The Geek squad geek was delightful, and he helped quite a bit. He tried to fix the printer issue, and it worked while he was here, and he suggested that I hard wire it, whi9ch I did, but it still doesn't work. Guess I'll be paying for him to come again and help! He was so fast that I missed a couple things - I couldn't see what he did, and so I didn't learn!

My agent arrived early due to the impending snow storm, which I expected the appointment to be canceled. He had it fixed in no time and made sure it worked properly before he left.

The person who came out to fix my computer was exceptional! He was courteous and respectful. A really nice gentleman. Definitely one worth keeping!

Agent knew exactly how to fix my very old computer and he was very patient with me, as I am tech ignorant.

I am internally grateful for the services availability with Geek Squad. But on my last affiliation with Geek Squad support online services, I could not receive access support with one of my HP all-in-one desktop. Suggestion was made to make an appointment with the store. But why can not I receive support at home. I am a Total Tech Support member.

The agent came to replace my router and restore my wifi. He knew exactly what he needed to do and took care of it quickly.

The agent patiently went through multiple small, but frustrating issues, and left me feeling much relieved and able to continue with my work.