Customer Ratings & Reviews

Matt is terrific. Very knowledgeable and very patient with me who knows nothing about technology.

The agent solved a problem with my pc when I couldn't recover a whole document. He also was able to update it on a flash drive as an extra back up.

The agent was absolutely fabulous! Called ahead, was on time, professional and competed the work in a timely manor.

This is an easy to use printer and the copies are nice. The technician was knowledgeable and very nice.

My technician Travis did his best to help with my problem and answer my questions.

Technician checked the printer and detected the problem; unfortunately, the printer could not be repaired, so the tech ordered a new on. One week later, the printer was set up and installed.

So knowledgeable on this was a fantastic experience thaks so much

The friendly and knowledgeable technician has quickly solved all my computer problems and has patiently answered all my questions, even the "dumb" ones.

My agent is a top-notch professional. He is always friendly & knows how to fix the issue. Thank you for everything.

It took two trips but the geek squad finally got my computer/printer problem solve. Good job.

Geek Squad is the BEST!!!!!!!!!!!! Have had for 12 years!! I WOULD recommend them!! They set up my New Mac and transferred from my old Mac.

Fixed my printer and now I can print. Got caught up on my printing projects. Technician was very pleasant and gave me a great deal on the Geek service.

The Geek Squad is Great!! My Printer was not printing from my Lap Top. Totaltech arived on time, and quickly took care of the problem. Thank you

Ms. Worth was very professional and knowledgeable. She got me back online with all the data/files I needed recovered. Set up went smoothly without a hitch.

The representative was knowledgeable and efficient in solving my computer problem

Richards and his helper were Friendly, kind, helpful, and easy to talk with. They solved some problems I didn't know how to do. I hope I get them the next time I need help.

Reviewed all in my pc to verify what caused a desktop blackout and make certain no hidden viruses or malware.

The agent quickly and expertly installed our new router and connected it to all of our devices. Great service and very helpful with all of our questions.

your techs are excellent! they are patient in answering my questions....and show me short cuts etc to better enjoy my computer.....

The second tech who was out to correct an error the first tech missed was extremely nice and helpful. He was an example of what a tech should be!! He was very much appreciated! I learned a couple of things he brought up.