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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 7,349 reviews

  • Printer app reinstalled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed scanning feature on my printer to link to my laptop.

    I would recommend this to a friend

  • Old desktop computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Jeremy reviewed my questions and concerns about my 10 year old desktop computer. After explaining what he could or could not do, he directed us in purchasing a new desktop. A very wise solution.

    I would recommend this to a friend

  • Geek Squad was helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and not trying to hard sell me I appreciated his help and suggestions to improve my WiFi signal strength

    I would recommend this to a friend

  • Geek squad made my computer safe to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent installed my Norton virus super protection and cleaned up my files. I feel very confident in using my computer safely.

    I would recommend this to a friend

  • A Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called to tell me what time he'd be here....arrived on time, diagnosed the problem quickly and fixed it. He was polite and non-condescending!

    I would recommend this to a friend

  • Excellent Geek Squad Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me at the desk to check out following my laptop (sendoff) repair was AMAZING! He was personable, highly knowledgeable, went above and beyond!

    I would recommend this to a friend

  • Great job installing my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brett got my new computer set up after moving important documents over from my old computer, and helped me to understand new changes in the software. An excellent job.

    I would recommend this to a friend

  • Geek Squad Computer Needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees that help me with my computer needs were very kind and professional. They help me resolve all my computer needs.

    I would recommend this to a friend

  • Fantastic, Geek Squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the computer malfunctioning it was replaced immediately

    I would recommend this to a friend

  • He fixed everything very quickly..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble with my printer and it printing things that I did not ask for. He fixed everything and showed me how to prevent it from printing things not asked for.

    I would recommend this to a friend

  • Geek Squad Home Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative came to my home and took care of all my laptop and printer issues. Great service.

    I would recommend this to a friend

  • Home computer instruction

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Finnimore was very, very helpful and kind. We would be very happy if he was the one chosen to come back for any other needs we have.

    I would recommend this to a friend

  • The Geek can always handle the problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek who arrived on time knew exactly what needed to be done and made it look so easy. If you don’t call a Best Buy Geek when you have a problem, you will be sort.

    I would recommend this to a friend

  • Fixing a hack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was compromised so I shut it off and called for Alex. He got it cleaned up and helped with setting new passwords. He was terrific.

    I would recommend this to a friend

  • computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have my geek squad technician out, I am always pleased!! He takes very good care of my computer issues. He listens and explains what he is doing etc., which is very helpful to me.

    I would recommend this to a friend

  • computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent unlocked my computer and got it working again. He was very professional and knew what he was doing. He give me very good service .

    I would recommend this to a friend

  • Fixed Email Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent handled the issue quickly. He was very competent and really knew what he was doing.

    I would recommend this to a friend

  • Geek squad helped me with my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with my computer. He told me I had plenty of space, I kept getting e-mails saying my cloud was full.

    I would recommend this to a friend

  • Great assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patricia was extremely helpful and gave me ideas of things I hadn't thought about purchasing a new. You? Refrigerator if I needed to. Clone her!

    I would recommend this to a friend

  • Checked my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel checked all my computer settings and changed what needed to be changed!

    I would recommend this to a friend
Page 295, Showing 5,881-5,900 of 7,349 reviews
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