Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 7,349 reviews

  • Laptops and printer setups done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop set-ups and data transfers were done quickly, and printer set-up and connection was also accomplished within a reasonable timeframe.

    I would recommend this to a friend

  • Geek Squad helped secure my router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Geek Squad when I thought I was being hacked. I wished they could have come sooner but when Jason came over we went over all my router settings what they meant and what they actually did. We added a litle extra security and he left with me feeling more secure with my computer and personal info.

    I would recommend this to a friend

  • Geek squad agent Zack made my day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack not only quickly resolved my initial problem. But also corrected a number problems created by previous geek squad agents days earlier. Would encourage you to recognize Zack as a highly valued employee.

    I would recommend this to a friend

  • Computer problem solved easily!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house and remedied my computer problem and provided me with some helpful advice in managing my computer usage. Much appreciated!

    I would recommend this to a friend

  • Geek Squad is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went over all my questions and fixed problems on my laptop for me. I was very happy with the results.

    I would recommend this to a friend

  • Fixed my Hp desktop error messages

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! On time, listened to my problems and got to work. Verified all was well before he left.

    I would recommend this to a friend

  • Geek Squad, the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is absolutely wonderful. They are so helpful and caring about your issues.

    I would recommend this to a friend

  • Repair services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trea solved the fixed the problem with the laptop in a short period of time.

    I would recommend this to a friend

  • Geek Squad gets it right!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been online for decades. Most response content oversimplifies. A few guess on the low side. BBY gets it right more often anyone.

    I would recommend this to a friend

  • Geek helped me understand the problem and the res.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave correct and specific instructions on why I wasn't getting my emails. So I proceeded to follow her instructions and my problem is solved

    I would recommend this to a friend

  • Home service repair of computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home and fixed my computer in a very timely manner. I was very impressed with his knowledge. Very satisfied with the fast service.

    I would recommend this to a friend

  • Patience working with a none geeker!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan once again helped me with my computer, installing Word and Excel. Then helped me set up folders to keep important papers in order and together.

    I would recommend this to a friend

  • Geek Squad Installed My Ring Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad experiences have always been very good and I’m discriminating in handing out kudos points. Great job again guys!

    I would recommend this to a friend

  • Phone backup and Receiver calibration

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge was excellent. He started the phone backup and then worked on the calibration of the new receiver.

    I would recommend this to a friend

  • MOST HELPFUL SERVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOUNG LAD CAME TO MY HOME, WORKED ON MY COMPUTER FOR SHORT AMOUNT OF TIME. VERY PERSONABLE, AND FOUND THE PROBLEM. THIS WAS A VERY HELPFUL SERVICE AS i DO NOT DRIVE VERY MUCH ANY MORE. M THANK UOU

    I would recommend this to a friend

  • Geek Squad was here promptly and fixed it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived promptly, checked my non-working computer and fixed the problem with me looking over his shoulder. He was courteous and very competent. And friendly too!

    I would recommend this to a friend

  • Geek Squad is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our new computer, printer, and monitor set up by Geek. Also he helped with cell phones and TV. Daniel is so helpful and we love what he does for us.

    I would recommend this to a friend

  • This man deserves a promotion and a raise!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought me a new screen and set it up/offered other advice/was very professional

    I would recommend this to a friend

  • Geek Squad to the rescue!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had a few questions about downloading a document and my computer password login and within about 20 minutes, everything was corrected. Thanks!

    I would recommend this to a friend

  • Geek squad got my computer running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech helped get my computer back up and running

    I would recommend this to a friend
Page 296, Showing 5,901-5,920 of 7,349 reviews
Sponsored

People also viewed