Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 7,349 reviews
Rated 5 out of 5 stars
Geek Squad Repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very courteous repair man. Kept me in the loop with what the repair on my computer he was doing. Gave me some very good tips.
I would recommend this to a friend
Rated 5 out of 5 stars
BEST GEEKS
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The very BEST Geek Squad and do great work. Work fast and get the job done.
I would recommend this to a friend
Rated 5 out of 5 stars
Tech mastermind operating my Mac.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Geius tech; opened up my Mac. I couldn't even get past the home screen.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Knowledgeable Service Ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Agent who came to my home was beyond my expectations! She was extremely knowledgeable and everything was fixed in no time! Really happy with the service provided!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent setup my printer capabilities and features.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad programmed my new watch.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knowledgeable and pleasant employees. Employee arrives on time and gets right to work with my computer, printer or watch.
I would recommend this to a friend
Rated 5 out of 5 stars
Prepared for the Repair!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech contacted me a couple days prior to the appointment to discuss the issue, so he would be prepared with anything he needed to complete the job.
I would recommend this to a friend
Rated 5 out of 5 stars
Data transfer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Clay did an excellent job of transferring all my data from a defunct computer to the new one. I was very appreciative of his efforts.
I would recommend this to a friend
Rated 5 out of 5 stars
This service is GREAT
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Again to my rescue ,,, this was a tricky problem. It was figured out quickly and fixed. I was able to get back to work right away. These guys are great !
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my new PC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad is excellent.
Have used them twice after purchase of a new PC.
Really happy with the Geek Squad service.
I would recommend this to a friend
Rated 5 out of 5 stars
computer and printer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice and polite man came and fixed all the problems with my computer and printer. On time, and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
Dual Band Mesg Wi-Fi 6 System
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents figured out why I couldn’t get the internet and installed the error dual band mesh Wi-Fi 6 system 3 pack. Problem was solved. Great service.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptops
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This reviewer received promo considerations or sweepstakes entry for writing a review.
As usual the crew was very helpful and rushed getting the info from one laptop to the other. Thanks guys.
I would recommend this to a friend
Rated 5 out of 5 stars
Transfer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a new laptop and had my desktop data transferred to it. The agents was knowledgeable and it took the amount of time to complete that they gave me.
I would recommend this to a friend
Rated 5 out of 5 stars
Very efficient and knowledgeable!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wish I remember the gentleman's name. However, he certainly knew his stuff and was able to help me resolve my issue. Thank YOU, Thank You!!
I would recommend this to a friend
Rated 5 out of 5 stars
Never Disappoints
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love love geek squad. They came to my house and when that had originally came my husband wasn’t home. I called them and they were nice enough to come back to answer all of my husbands questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad set up my new computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Joseph was extremely helpful in transferring things from my former computer to my new laptop.
I would recommend this to a friend
Rated 5 out of 5 stars
The agent completed the task quickly.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent connected scanner and fax online. Very pleased that I can finally utilize these features.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad staff are great!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Did a tremendous job getting rid of trolls /virus that locked our PC screen. This time we called for service repair at home. It was great!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad assessed issues with my Doorbell Camera
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were thorough in their assessment of the situation and gave me great recommendations on next steps.