Customer Ratings & Reviews

Geek Squad representative came to my home and took care of all my laptop and printer issues. Great service.

Excellent tech, knowledgeable and very friendly. Takes his time to explain everything.

Clay did an excellent job of transferring all my data from a defunct computer to the new one. I was very appreciative of his efforts.

The agent set up my canon printer enabling the printer to connect to all of my devices.

The agent was courteous and very informative and fixed the computer isse. He also gave me some great advise on purchasing a more up to date computer! Very happy with the service!

The agent went over all my questions and fixed problems on my laptop for me. I was very happy with the results.

I love being a total tech member. The total tech concierge service is wonderful and the Geek Squad people who have come to our house have been outstanding

Set up of my new desk top computer was finalized and is working very well. The technician was very knowledgeable and professional as well as friendly and prompt.

The Geek Squad tech was a very knowledgeable and efficient person installing a new wi-fi unit up for me. His name is Benjamin Fitzgerald. Great guy. He also upgraded our My Cloud for us.

Geel Squad came out as I was losing my internet connection several times per day. They were very helpful and I have not lost my connection a single time since they were here.

Geek Squad agents did an excellent job in cleaning my files and eliminating unnecessary files.

thee geek squad agents are always informitive and will field questions about other concerns

She reconfigured the wifi connections for the printer and made it work.

Knowledgeable and pleasant employees. Employee arrives on time and gets right to work with my computer, printer or watch.

Andrew worked quickly, quietly, was so,polite and as I am 77 he answered my questions ina way that I understood. He is what makes tech support so great. I tell all my friends to join.

All the agents I dealt with.... in the store and in my home when the computer and printer were installed, were absolutely terrific... professional, knowledgeable, courteous and helpful.

The agent hooked up my monitor which I couldn't figure out how to do myself and did it in a short time. Thanks, Geek Squad.

Awesome! On time, listened to my problems and got to work. Verified all was well before he left.

Jorge was excellent. He started the phone backup and then worked on the calibration of the new receiver.

There was an internal issue with my printer but they were still able to fix me up so that I could still use it. Hopefully no future issues and no more useless phone help.