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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 7,349 reviews

  • Geek Squad Did Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up of my new desk top computer was finalized and is working very well. The technician was very knowledgeable and professional as well as friendly and prompt.

    I would recommend this to a friend

  • super satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    twice I have needed help understanding my computer. Geek Squad has rescued me . Thank you for the great service.

    I would recommend this to a friend

  • Geek Squad resolved computer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad man came on time and looked at my computer problem. He gave me 2 options to fix my problem. He was great!

    I would recommend this to a friend

  • Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tech service as a mature computer user I appreciate the attention to detail & patient given to me by my technician Carlos. He fully explained aspects of computer.

    I would recommend this to a friend

  • Nathaniel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable Geek…professional. Always fixes my computer problems!

    I would recommend this to a friend

  • the best yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was outstanding. he cleared up many system problems.

    I would recommend this to a friend

  • GeekSquad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shannon was very helpful in fixing connection issues between my new MacBook Air and my HP printer-both of which were bought at Best Buy.

    I would recommend this to a friend

  • Service at Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned up my PC & set up a new Printer,

    I would recommend this to a friend

  • Geek squad fixed my equipment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Romero fixed the problem on my computers which requried in home service. He also solved some billing problems I had with total tec. services He restored my faith in Best Buy.

    I would recommend this to a friend

  • Geek corrected my computer screen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, on time. Friendly suggested new desk top

    I would recommend this to a friend

  • Geek squad did outstanding work on.my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous and very informative and fixed the computer isse. He also gave me some great advise on purchasing a more up to date computer! Very happy with the service!

    I would recommend this to a friend

  • Computer wires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent straightened out all of our computer wires and reconnected the computer. He was very good and friendly.

    I would recommend this to a friend

  • Geek Squad Solved My Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geel Squad came out as I was losing my internet connection several times per day. They were very helpful and I have not lost my connection a single time since they were here.

    I would recommend this to a friend

  • The Geek Squad in-home service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iMac and The Geek Squad was in my home to go over questions I had. He was very professional.

    I would recommend this to a friend

  • Evaluated the WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They recommended a solution and my problem seems to be fixed.

    I would recommend this to a friend

  • Wi-Fi Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was a very knowledgeable and efficient person installing a new wi-fi unit up for me. His name is Benjamin Fitzgerald. Great guy. He also upgraded our My Cloud for us.

    I would recommend this to a friend

  • Geek squad did a deep dive into what my problem wa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent saw that i had lost my wifi. He found where the problem was and took the time necessary yo fix it@

    I would recommend this to a friend

  • Service in home excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent set up my devices in home. trouble connecting with router was settled quickly

    I would recommend this to a friend

  • computer fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe his name was Caleb demonstrated some expertise in solving my problem and rescuing my computer after having been hacked.

    I would recommend this to a friend

  • My I phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful that Geek Squad could fix my phone they’re the best

    I would recommend this to a friend
Page 299, Showing 5,961-5,980 of 7,349 reviews
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