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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 7,357 reviews
  • Rated 5 out of 5 stars

    Geek Squad example job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient in connecting what needed to be done in order for my computer to work properly. Very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent completed the task quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected scanner and fax online. Very pleased that I can finally utilize these features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic, Geek Squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with the computer malfunctioning it was replaced immediately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairing my PC to good condition.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative Jason Miller was very helpful in solving my problem. I would judge Jason Miller as a top notch representative of the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up graded my wifi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was excellent. The tech installed a new wifi system and insured all devices were working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked my computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel checked all my computer settings and changed what needed to be changed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer reset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative reset my computer and answered some other questions I had. He did it quickly. He was very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kkarls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my computer to work again and how it became disconnected from my wifi i'll never know..Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient services provided. Easy to book appointment & get someone to come out and look at my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Family Tree Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek did 2 or 3 items for me I could not do. I might feel more like commenting if you spelled my name correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech mastermind operating my Mac.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Geius tech; opened up my Mac. I couldn't even get past the home screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved computer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad man came on time and looked at my computer problem. He gave me 2 options to fix my problem. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer app reinstalled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed scanning feature on my printer to link to my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and helpful. Took care of all the challenges. Would not go any where else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    twice I have needed help understanding my computer. Geek Squad has rescued me . Thank you for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph was extremely helpful in transferring things from my former computer to my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe his name was Caleb demonstrated some expertise in solving my problem and rescuing my computer after having been hacked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very profession and knowledgeable thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent arrived on time, had mask on, lD him self to me, Listen to my request, promptly resolved my problem and asked if there were any questions, he friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trea solved the fixed the problem with the laptop in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend him anytime for any assistance .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came to my house to repair my computer which had been completely gone haywire. Not sure how I managed that, however, he was absolutely fantastic in clearing it up.

    I would recommend this to a friend