Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7358 reviews
(7,358 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
What kind of title? My title is "retired."
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malware problem. Geek came to my home, was very courteous and checked potential problems. Good results.
I would recommend this to a friendRated 5 out of 5 stars
Service in home excellent.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent set up my devices in home. trouble connecting with router was settled quickly
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Technical Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new Laptop, fixed software issues on my other laptops, and helped dis activate and recycle an old desktop pc machine.
I would recommend this to a friendRated 5 out of 5 stars
Kalvin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check out my Lenovo laptop; I reported updates not loading. He said I need to take into the store and have them Reinstall OS (operating systems).
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved my computer issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been pleased with at home visits from the Geek Squad. This was no exception.
I would recommend this to a friendRated 5 out of 5 stars
SHANNON IS AN ALL STAR WORKER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FIVE STARS SHANNON WAS PERFECT THANK YOU FOR BEING GOOD BEYOND MY EXPECATIONS SHANNON IS A HERO
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my Computer Station
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Justin was knowledgeable, organized, quick, and effective and made sure all was needed before he closed out his ticket.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathan, as always solved the problems on my list and offered advice on how to get help with those he outside his control.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad got my equipment up and running.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents knew what they were doing, they did it effortlessly, had it all working in a short time. Great servic3!
I would recommend this to a friendRated 5 out of 5 stars
iPhone backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jorge did a complete backup of my iPhone while setting up and calibrating the new receiver,
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD INSTALLED MY COMPUTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member resolved all of the installation problems with my new computer and provided me with helpful information.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several items at Best Buy and the Geek Squad Service has been very accommodating and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad made my computer a joy to use, again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked hard at helping me upgrade my computer. At first, my computer was slow in upgrading, but by the time he had completed the job, everything was much better!
I would recommend this to a friendRated 5 out of 5 stars
Top notch service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Torres is professional, polite and very skilled. He is a pleasure
I would recommend this to a friendRated 5 out of 5 stars
Teamwork saved the computer!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My six yr old HP was running slow and would not allow me to open downloaded docs. Between tele support and an onsite visit from Mark, we had a resolution!
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting my PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly and kept us informed about any issues and how to resolve them.
I would recommend this to a friendRated 5 out of 5 stars
Choosing to enroll in the Best Buy support progra.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I saw a member of the Geek Squad work with a member of my family installing a new computer, I knew I anted to become a member.
I would recommend this to a friendRated 5 out of 5 stars
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent checked everything and I needed a new mouse and will need to upgraded in a year or two.
I would recommend this to a friendRated 5 out of 5 stars
Geek"s are clearly outstanding!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek's ... they are very smart and patience with a senior citizen!!! Love them....thanks!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad kept me in business.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin was fantastic! He salvaged the Lenova AIO that I love quickly and effectively.
I would recommend this to a friend