Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad assisted with computer and internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your team helps with very complicated technology issues for me. They are knowledgeable, helpful, and pleasant.
I would recommend this to a friendRated 5 out of 5 stars
What kind of title? My title is "retired."
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Malware problem. Geek came to my home, was very courteous and checked potential problems. Good results.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally and with excellent computer skills and a very friendly demeanor, set up my printer and even advised me that I needed a new battery for my laptop.
I would recommend this to a friendRated 5 out of 5 stars
iPhone backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jorge did a complete backup of my iPhone while setting up and calibrating the new receiver,
I would recommend this to a friendRated 5 out of 5 stars
Installed my new computer & printer perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new computer and printer. My Geek squad rep (THE BEST)...I don't know what I would have done without him.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting my PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly and kept us informed about any issues and how to resolve them.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad kept me in business.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin was fantastic! He salvaged the Lenova AIO that I love quickly and effectively.
I would recommend this to a friendRated 5 out of 5 stars
The Best in Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and helpful. Most of all, he was patient.
I would recommend this to a friendRated 5 out of 5 stars
Nathaniel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dependable Geek…professional. Always fixes my computer problems!
I would recommend this to a friendRated 5 out of 5 stars
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent checked everything and I needed a new mouse and will need to upgraded in a year or two.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad got my equipment up and running.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents knew what they were doing, they did it effortlessly, had it all working in a short time. Great servic3!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathan, as always solved the problems on my list and offered advice on how to get help with those he outside his control.
I would recommend this to a friendRated 4 out of 5 stars
New 64 bit Mac that Micheal Tea fixed up for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Micheal Tea did a really good job on my new 64 bit Mac. I then had to take the old 16 Mac in too the store for disposal, but the guy in the store said I should keep it. So that is want I'm doing. The new computer has also got "Student" version of Word and Excel plus others.
I would recommend this to a friendRated 5 out of 5 stars
the best yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was outstanding. he cleared up many system problems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased several items at Best Buy and the Geek Squad Service has been very accommodating and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my Computer Station
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent Justin was knowledgeable, organized, quick, and effective and made sure all was needed before he closed out his ticket.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Technical Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my new Laptop, fixed software issues on my other laptops, and helped dis activate and recycle an old desktop pc machine.
I would recommend this to a friendRated 5 out of 5 stars
Geek"s are clearly outstanding!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Geek's ... they are very smart and patience with a senior citizen!!! Love them....thanks!!
I would recommend this to a friendRated 5 out of 5 stars
Cleaned up my computer and it runs quicker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job on computer. Very personable young man. Luke was his name
I would recommend this to a friendRated 5 out of 5 stars
Another successful Best Buy Geek Squad experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was efficiently set up w/accessory item, all questions answered in "lay terms". Another successful Geek Squad experience. Thank you.
I would recommend this to a friend