Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 7,349 reviews
Rated 5 out of 5 stars
Always great In store service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The in store service was excellent!!! They fixed the issue and put my computer back like it was, and then some.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad repaired my TV!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When a commercial came on, sometimes the TV was silent because the TV couldn’t understand what was going on. The Geek Squad technician changed it so that now there is NO silence!
I would recommend this to a friend
Rated 5 out of 5 stars
computer repair.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Problem was resolved. Repair person was polite and very helpful.
I would recommend this to a friend
Rated 5 out of 5 stars
He was very profession and knowledgeable thank you
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent arrived on time, had mask on, lD him self to me, Listen to my request, promptly resolved my problem and asked if there were any questions, he friendly and very knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
WHO ARE THE BEST EMPLOYEES????
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad is the most outstanding part of the Best buy
company. They are knowledgeable, friendly, courteous, and an asset to the company.
I would recommend this to a friend
Rated 5 out of 5 stars
Install printer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Explained everything he was doing. He was polite and friendly.
I would recommend this to a friend
Rated 5 out of 5 stars
Everything is working Wonderful
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Just wonderful, very good customer service will call again it I need them
I would recommend this to a friend
Rated 5 out of 5 stars
computer service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
the geek squad was terrific in servicing my computer.it didnt tak long to service it and get back to me.glad to have geek squad to take my computer stuff to.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Service was very good. The rep knew his stuff. Good job.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad tech worked quickly
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looked at all physical connections. Reviewed items on desktop for duplicate/competing programs.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad review
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The service was done very well and the problems were fixed.
I would recommend this to a friend
Rated 5 out of 5 stars
Yes they did it didn't take them that long.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As per usual they were awsome every one that came to my house has been so polite and allowed me to ask question and they would answer me without it bothering them.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad repair
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents fixed the problem I had with both Desk top and Laptop computers.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad had my Computer working again.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer was not working. When the Geek squad just looked at my computer, he knew right away what was wrong. he was very thorough and explained to me what the problem was.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek"s are clearly outstanding!!!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the Geek's ... they are very smart and patience with a senior citizen!!! Love them....thanks!!
I would recommend this to a friend
Rated 5 out of 5 stars
fix only my computer little items.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Knowledgeable. kind patience. on time . Did not help with other issues. Have to call about phone and internet services.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad connected my printer to my new computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bree answers all my questions and listens to my concerns.
I would recommend this to a friend
Rated 5 out of 5 stars
Garry
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job on time all went well very fast service friendly rep. knows his bussiness.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my computer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Agent helped resolve my computer problems as always, and very professional & pleasant!
I would recommend this to a friend
Rated 5 out of 5 stars
Installed my new computer & printer perfectly
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Set up my new computer and printer. My Geek squad rep (THE BEST)...I don't know what I would have done without him.