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    Computing Device Support and Simple Repair

    SKU:
    7857287
    Highly rated by customers for:
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7358 reviews

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    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 304 Showing 6,061-6,080 of 7,358 reviews

    • Geek Squad restored internet.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent restored internet connection after previous agent deleted it.

      I would recommend this to a friend

    • HAPPY WITH GEEK SQUAD AND THE YOUNG LADT THAT TAKI

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      PATRICK DID A SUPER JOB SATING UP MY PRINTER AND FAX MICH HE STAY WITH IT UNTILL HE HAD IT UP AND RUNNING THANKS AGAIN PATRICK GEEK SQUAD

      I would recommend this to a friend

    • Sortware problem

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very knowledgeable and very pleasant. I have used the Geek Squad in the past and will continue to ask them for help.

      I would recommend this to a friend

    • Geek squad repaired my computer and tv.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent came on time and looked at my computer. He was able to repair it and also deleted some websites I didn't want. He's my new best friend.

      I would recommend this to a friend

    • Helped me go from a tablet to a laptop.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great people, very patient will an old lady like me that has to be shown more than once how to do things.

      I would recommend this to a friend

    • Excellent in knowledge and service

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agents are very informative and awesome in their computer skills would highly recommend their services.

      I would recommend this to a friend

    • The printer runs as well as ever.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent solved my problem by noting that a cord had to be run from the printer to the surge guard.

      I would recommend this to a friend

    • Printer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Matt is a a great rep for your company. Actually, any of your Reps that have been to my home are very professional, and very good at their job.

      I would recommend this to a friend

    • Geek Squad tech worked quickly

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Looked at all physical connections. Reviewed items on desktop for duplicate/competing programs.

      I would recommend this to a friend

    • Geeks Squad is great

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was very thorough and did a great job. Very friendly and is an excellent example of what a good company representative should be.

      I would recommend this to a friend

    • The Best in Best Buy

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was very knowledgeable and helpful. Most of all, he was patient.

      I would recommend this to a friend

    • Printer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent setup my printer capabilities and features.

      I would recommend this to a friend

    • Checked and learned

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      My computer was not working after a very brief power outage. Geek Squad showed me how I can turn it back on.

      I would recommend this to a friend

    • Excellent customer service

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I had a one year old product with minor issues. The Total Tech member, Scott was exceptional, resolving my issues, so far.

      I would recommend this to a friend

    • addressed fai;ures on my home computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent Adam Higgins investigated my problems and resolved them in one visit and very successfully.

      I would recommend this to a friend

    • Maintenance done well - need new computer 2024

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Michael did maintenance work on my computer. Computer is old so speed really couldn't be fixed.

      I would recommend this to a friend

    • Geek Squad service plan

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Well worth the money. You can take it in for repairs or have the technician come out to your home

      I would recommend this to a friend

    • Nathaniel

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Dependable Geek…professional. Always fixes my computer problems!

      I would recommend this to a friend

    • Geek Squad solved my computer issues

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was very helpful and knowledgeable. He knew exactly what to do to solve my problem.

      I would recommend this to a friend

    • Cleaned up my computer and it runs quicker

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Excellent job on computer. Very personable young man. Luke was his name

      I would recommend this to a friend
    Page 304, Showing 6,061-6,080 of 7,358 reviews
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