Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Kalvin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check out my Lenovo laptop; I reported updates not loading. He said I need to take into the store and have them Reinstall OS (operating systems).
I would recommend this to a friendRated 5 out of 5 stars
Helped me go from a tablet to a laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people, very patient will an old lady like me that has to be shown more than once how to do things.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD INSTALLED MY COMPUTER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member resolved all of the installation problems with my new computer and provided me with helpful information.
I would recommend this to a friendRated 5 out of 5 stars
Geek corrected my computer screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, on time. Friendly suggested new desk top
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech worked quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at all physical connections. Reviewed items on desktop for duplicate/competing programs.
I would recommend this to a friendRated 5 out of 5 stars
Excellent in knowledge and service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are very informative and awesome in their computer skills would highly recommend their services.
I would recommend this to a friendRated 5 out of 5 stars
My I phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thankful that Geek Squad could fix my phone they’re the best
I would recommend this to a friendRated 5 out of 5 stars
The printer runs as well as ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent solved my problem by noting that a cord had to be run from the printer to the surge guard.
I would recommend this to a friendRated 5 out of 5 stars
Evaluated the WiFi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They recommended a solution and my problem seems to be fixed.
I would recommend this to a friendRated 5 out of 5 stars
Sortware problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and very pleasant. I have used the Geek Squad in the past and will continue to ask them for help.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my computer problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My photos was not showing up on my computer and the agent fixed it so it is now.
I would recommend this to a friendRated 5 out of 5 stars
Super Job!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledge and experience plus professionalism equaled one happy customer!
I would recommend this to a friendRated 5 out of 5 stars
Choosing to enroll in the Best Buy support progra.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As I saw a member of the Geek Squad work with a member of my family installing a new computer, I knew I anted to become a member.
I would recommend this to a friendRated 5 out of 5 stars
Technical support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great technical support from the Geek Squad. I would recommend their support.
I would recommend this to a friendRated 5 out of 5 stars
Maintenance done well - need new computer 2024
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael did maintenance work on my computer. Computer is old so speed really couldn't be fixed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved my computer issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and knowledgeable. He knew exactly what to do to solve my problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service plan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the money. You can take it in for repairs or have the technician come out to your home
I would recommend this to a friendRated 5 out of 5 stars
addressed fai;ures on my home computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Adam Higgins investigated my problems and resolved them in one visit and very successfully.
I would recommend this to a friendRated 5 out of 5 stars
Good Job, Geek Squad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member took great care of my computer. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Website repair.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sean cleared my computer problem and answered questions I had. Good visit.
I would recommend this to a friend