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    Computing Device Support and Simple Repair

    SKU:
    7857287
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7354 reviews

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    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 308 Showing 6,141-6,160 of 7,354 reviews

    • Nice finding good help

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Great service and computer is working great. The service tech was very professional and got the job done.

      I would recommend this to a friend

    • My network printer works again!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The tech was able to reconfigure my network so that my printer is online again and printing.

      I would recommend this to a friend

    • The Good Works of Best Buy

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agents fix my old laptop to perfection and sold me another laptop. Very curtest.

      I would recommend this to a friend

    • Couldn't be better!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Quick and perfect! Excellent diagnosis! 100 stars! What else do I need to say to reach the 50 work threshold.

      I would recommend this to a friend

    • Setting Up A New Computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Nate provided excellent service in setting up my new computer!

      I would recommend this to a friend

    • Geek Squad made suggestions as to how the problem.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent, Juan was great. Knowledgeable & friendly.

      I would recommend this to a friend

    • Geek squad repaired my computer and tv.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent came on time and looked at my computer. He was able to repair it and also deleted some websites I didn't want. He's my new best friend.

      I would recommend this to a friend

    • Geeks Squad is great

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was very thorough and did a great job. Very friendly and is an excellent example of what a good company representative should be.

      I would recommend this to a friend

    • Mesh Network Issues

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very knowledgeable and a great personality. I would recommend him again

      I would recommend this to a friend

    • WIFI Reboot

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      After some investigating, the WIFI problems were attributed to Spectrum,

      I would recommend this to a friend

    • Excellent remote assistance!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      This is well worth the investment. They have saved my “bacon” multiple times over the past few years.

      I would recommend this to a friend

    • Geek squad set up new computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Logan was patient and very diligent. We are very happy with the support and great service!!

      I would recommend this to a friend

    • Computer help.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Michael is very knowledgeable, and extremely patient. He definitely is an asset for your team.

      I would recommend this to a friend

    • Cayson install my zip drive

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent Cayson was very helpful to teach me what to do with the zip drive.

      I would recommend this to a friend

    • Laptop Repair

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent removed malware and restored my laptop. Helpful in answering all my questions.

      I would recommend this to a friend

    • Computer keyboard and connections.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Very knowledgeable and great customer service. Thank you.

      I would recommend this to a friend

    • Love my new mouse.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I love my new mouse. It fits comfortably in my hand.

      I would recommend this to a friend

    • Teamwork saved the computer!!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      My six yr old HP was running slow and would not allow me to open downloaded docs. Between tele support and an onsite visit from Mark, we had a resolution!

      I would recommend this to a friend

    • Printer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Matt is a a great rep for your company. Actually, any of your Reps that have been to my home are very professional, and very good at their job.

      I would recommend this to a friend

    • Great job Geek squad

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Agent Montgomery . 2 thumbs up. He solved our initial printer to computer problem.

      I would recommend this to a friend
    Page 308, Showing 6,141-6,160 of 7,354 reviews
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