Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 7,354 reviews
Rated 5 out of 5 stars
Computer clean up
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech was absolutely amazing...very informative and knowledeable
I would recommend this to a friend
Rated 5 out of 5 stars
computer repair/help
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best service you could ask for. Thank you and great job
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad set up and installed my computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Went over my computer system with me, he was very pattient.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer set up
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The in-home service is fantastic! All the service people have been friendly and helpful and are truly knowledgeable.
I would recommend this to a friend
Rated 5 out of 5 stars
Addition.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service, computer not accepting my headset, service completed.
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad is the best!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The member of the Geek Squad instructed us on the use of the computer and answered all of our questions and concerns.
I would recommend this to a friend
Rated 5 out of 5 stars
found the issue about my slow starting computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dave figured out why my computer was slow starting and cleared up other issues
I would recommend this to a friend
Rated 5 out of 5 stars
The geek squad personnel are very helpful.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my computer and transfer information from my old one.
I would recommend this to a friend
Rated 5 out of 5 stars
Repair of computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad looked at my computer that was having an issue and got it up and running again.
I would recommend this to a friend
Rated 5 out of 5 stars
Repair Wi-Fi Connection
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Anthony inspected and corrected Wi-Fi connection previously set up by my Internet Company Provider
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician find the computer problem and repair it well and communicate to me trough the whole process.
I would recommend this to a friend
Rated 5 out of 5 stars
Proficient and Effective Computer Service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
As always, my computer service was excellent! My Geek Squad service technician, Brian O'Dell, is superb!
I would recommend this to a friend
Rated 4 out of 5 stars
speaker plug ins
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No place on computer to hook up our speakers it needs to be fixed or let me bring speakers in to best buy and get me the correct ups for my speakers..
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek Squad installed the computer & printer.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Your agent installed the computer and printer at my home. Those are now working well.
I would recommend this to a friend
Rated 5 out of 5 stars
Good Work
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived on time, fixed the issues and was a pleasure to work with
I would recommend this to a friend
Rated 5 out of 5 stars
Great hardware installation.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tin - was excellent. He installed the new hardware and helped with some software issues I was having. He also gave some great recommendations.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Check
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They checked my security service on computer and made sure updates were in place. They also gave me a review on the Smart TV applications.
I would recommend this to a friend
Rated 5 out of 5 stars
Jonathan's been great...
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jonathon set my laptop up & I have another appt. next week so he can show me how to do some things. He's excellent on what he does!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed all of my electronics
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was very knowledgeable and helpful! The tech also recognized the problem quickly!
I would recommend this to a friend
Rated 5 out of 5 stars
installation of new computer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
set up my new computer, connected to printer, great geek squad, made sure we understood all the things on nre computer. glad we joined