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Customer reviews

Rating 4.7 out of 5 stars with 7354 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 7,354 reviews
  • Rated 5 out of 5 stars

    Agent wouldn't help online.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful young man; but my problem could have been checked online and the agent wouldn't do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was prompt and completed work timely.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Smith is most helpful not only in setting up my laptop and working on my desktop computer, but has done so pleasantly and answers all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very helpful..fixed the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't know what I would do without Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved by problem efficiently and provided me with useful information!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my new computer up and running!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was most professional and very helpful, I would definitely recommend the Geek Squad to anyone I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad...Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed a graphics card in my PC and was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent was knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the problem I was having with my tablet. He was very friendly and was here only about 40 minutes. I haven't had a problem with it since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy for the computer help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was on time and took care of our computer issues quickly. My husband and I are so grateful for his help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service. Friendly & Knowledgeable, Have used many years,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommed Best Buy tech services. Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was respectful and handled coming to my home during a pandemic with caution and ease. Incredibly helpful and fixed my problem. Excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has always been there for me and have taken good care of my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad shown how to add Printer on Cell.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amiable and informative. The agent was also very compelling in instructing on the Android.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squard install my computor quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite patient and helpful. no needto say more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad service of laptop and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan is always prompt and courteous. He also appears to be very good at what he does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kavonte has been very helpful with any and all of my technical problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! technician went through every step to ensure printer cleared of any issues and ready to perform. Printer is operating perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy Email Issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the BEST! Very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing my printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was prompt, friendly and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me to solve my problem of my printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek guy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor was great we had an issue with delivery and he worked with us to get everything resolved in a very timely manner

    I would recommend this to a friend
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