Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
geek squad a must!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jorge from the GEEK SQUAD had patients and answered all my questions and corrected computer issues.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad completed these services quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installing our printer with fax and telephone service was competent, compassionate and provided excellent services.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my new computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The appointment was the previous week and it went quickly and smoothly. The Geek Squad member was patient and very nice.
I would recommend this to a friendRated 5 out of 5 stars
Great News
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very excited to say that Devon is an amzing technician. He was able to fix out printer and show us how certain things should be done.
I would recommend this to a friendRated 5 out of 5 stars
Thanks to Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very helpful in resolving lap top issue. Was very polite and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Computer keyboard and connections.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and great customer service. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Device Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me install a Microsoft Office. This agent, Alan, is the Best Buy's best asset. He is the best!
I would recommend this to a friendRated 5 out of 5 stars
A very good sales person
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a computer and Jesse helped me decide which one and I also wanted a Samsung Sound Bar with speakers and he helped with that also.
I would recommend this to a friendRated 5 out of 5 stars
Home computer repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to my home and was able to fix our home computer with no problems
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad made suggestions as to how the problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Juan was great. Knowledgeable & friendly.
I would recommend this to a friendRated 5 out of 5 stars
Addition.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, computer not accepting my headset, service completed.
I would recommend this to a friendRated 5 out of 5 stars
Great help!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are reliable and do their job well. I only wish it didn't take so long to get an appointment!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed a replacement modem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The PC Double Agent, Undrial Space, did a fantastic job of getting my replacement modem to work perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Agent updates computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent loaded software & checked computer for any problems
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my wireless printer and showed me how to use it. First time I had a wireless printer so I was confused.
I would recommend this to a friendRated 4 out of 5 stars
speaker plug ins
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No place on computer to hook up our speakers it needs to be fixed or let me bring speakers in to best buy and get me the correct ups for my speakers..
I would recommend this to a friendRated 5 out of 5 stars
geek squad service of laptop and printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan is always prompt and courteous. He also appears to be very good at what he does.
I would recommend this to a friendRated 5 out of 5 stars
Love my new mouse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new mouse. It fits comfortably in my hand.
I would recommend this to a friendRated 4 out of 5 stars
Knowledgeable and kind agent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent checked my desk top computer. For next time it would be greatly appreciated if your agents have an ID or name tag with Best Buy logo.
I would recommend this to a friendRated 5 out of 5 stars
Agent Adam set up new computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Adam moved data from old computer to new one for me. At my house!
I would recommend this to a friend