Customer Ratings & Reviews

Installation was done and product works as expected.

The installation team was amazing. They did a phenomenal job cutting the counter surface ensuring the cooktop fit properly and looked great! Thank you!

Installation is fine and cook top works fine. No issues detected.

Jason did an excellent job installing our 36" Viking cooktop. Even though it wasn't on his schedule (he was here to install a dishwasher) he went the extra mile making some phone calls to get approval. I would recommend Jason and his partner.

The team arrived on time; installed my stove top, cleaned up after themselves, informed me how to use it ~ made my installation move along very smoothly! Give them a very high rating! I would recommend them to all my friends!

I was going to install this myself, but at the last minute decided to have the Geek Squad folks do it. Am I ever glad I did so. They were courteous, professional, speedy, and thorough. I am grateful for the expert service they provided.

THE PLUMBER INSTALLERS OF MY REPLACEMENT GAS COOKTOP WERE PROFESSIONAL, COMPETENT, AND THERE WERE NO ISSUES ...KEEP THEM ON, Best Buy!

On this case I am very sad because I paid $40 dolls more because they need to remove a little wood on the hole. the stove no enter in the hole. I think is very bad for the costumer to pay more money for a little work.

I was replacing an existing cooktop with this KitchenAid product. The installation team was able to make the necessary modifications to accommodate the new cooktop. I was extremely pleased with their professionalism and expertise.

Best Buy's installer did a great job with the installation. He was installing on on a granite counter top and he needed to increase the size of the opening. The installer had all of the tools he needed and did a very neat job.

It worked like a clock. They came took away the old cook top (GE by the way) and installed the new one in minutes. It has been working for about four weeks really well

The installers came in and installed the cook top and left with no mess.

Two excellent workers installed our Samsung cooktop. They were professional, courteous, on time, friendly & did a fabulous job on setting up our cooktop. Many thanks!!

they made it look like a child could do it. They even allowed me to clean the counter around the cooktop the way I wanted to. It was a flawless install

Installed in granite countertop. I didn't want to be responsible for breaking the granite so I left it to the pro. Also gas hookup is not a good thing for a rookie. Installer did a great job.

Installer had to come to home x2 due to retro fitting for an older kitchen

Techs were nice, but the install did not go as planned. The front eye was damaged because the installer used the wrong tool to install, making use have to get a new cooktop and another installer come. Now the cooktop is working great.

Great service. Timely notification. Inventory was lacking due to the pandemic logistics but I was kept apprised as to the updated status

Installer is nice and neat. Keep me up to date on the installation

Chris was a thorough professional. Did an excellent job installing Cooktop and oven. He made sure everything was installed correctly. Incredibly happy with the installation.