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Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,080 reviews
  • Rated 4 out of 5 stars

    Good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went well. Installers showed up on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed the cooktop were super. They knew exactly what to do and they did it, quickly and well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to installers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were absolutely amazing! The were professional, friendly, and very aware of social distancing while in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best appliance installation experience I’ve ever had. On time. 3 people, one check to monitor the checklist. Friendly, and excellent job on the install. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our cooktop and downdraft system installed recently. The Geek Squad was here on time and did a fantastic job. The installers were very friendly and neat. Very happy with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to clean the mess made by old cooktop myself..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was fast and acomidates any working schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE = 30" Built-In Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was efficient and completed the work quickly. He made sure we understood the basics on features of the cooktop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop by Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop. I like the design. Wasn't prepared to have it need a plug for electricity, but have found a way to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Install Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good install. They spotted a problem with the install of my previous cooktop and made sure the issue was addressed for the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional, and courteous. They removed the old appliance, cleaned up, and made sure everything worked before leaving. Very happy with everything!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The crew you get dictates the outcome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an ok job installing in that, they broke off the WIFI connector and had to put in a replacement. Other installations have gone flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation service. The installers were very professional and came on time. They were very efficient and the installation did not take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop was intsalled quickly and efficiently. All appropriate information was provided. Installers friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks high end!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful cooktop. The knobs light up which is fun and functional. There are 5 burners and one has a special accessory for melting. I got the griddle accessory and love it. Cleans up easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Install Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order a cooktop online with installation. The installation crew was professional and did a quick job in installing my cooktop. Seem like they was in and out with 15 minutes. Great job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a great job installing our cooktop. It looks great and works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TECHNICIAN SHOWED UP ON TIME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, clean, and quick! Showed up on time. IMAGINE!! A SERVOICE TECHNICIAN THAT SHOWED UP ON TIME. Love Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. The guys were exceptional. No issues at all. Seemed like they were done in minutes. Kept me up to date on when they would arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very well done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came prepared , they had to adjust the cooktop to make it fit correctly and they knew what they were doing. would recommended Best Buy services to everyone

    I would recommend this to a friend
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