Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,080 reviews
  • Rated 5 out of 5 stars

    Great team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that did the installation did a great job. I think that the old cooktop was out and the new one was installed and working in about 20 minutes. Thank you, Richard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who installed our new cooktop was very professional and courteous. It didn't take him very long at all and he did a very good job and made sure he left the area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect example of installation. Efficient and crystal clear communication, quick installation, and sharing important cautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cooktop is so much better than the one we replaced. More features and much easier to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did an awesome job removing the defective stovetop snd installing the new one. They ensured it was working as designed before leaving. A huge thanks to them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job. He also had great customer service skills. Happy to have met him and happy with the work he did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly service technician. Showed up as promised, very helpful. Just can recommend these kind of service from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time. Finished the work very fast and cleaned up after they finished the work. It was easy and k am happy I went with bestbuy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were knowledgeable, neat and effici

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with how quickly the installers were able to get both my cooktop and my oven installed and working. They did a terrific job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service and honest installer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous installers wanted to charge us >400 to cut the granite. The team that came measured and tried it, no granite cuts! Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermador cooktop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Thermador cooktop and backdraft. After our kitchen remodel the installation was super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they worked quickly, they observed all social distancing and health requirements, they cleaned everything up nicely when they were done working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped complete the perfect kitchen for my wife!! She has the gift of hospitality and she excels at it through her cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation by Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best team install my appliances. They were built-ins and I was a bit worried but they did an awesome job. Would definitely recommend to anyone who needed installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was punctual & courteous. Installers carried the stovetop further than normal due to the a lot of snow. Install was quick with a demo at the end. Good Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the install look easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure didn't want to install a gas cooktop myself. They knew what they were doing and completed in a timely manner. Explained what they were doing. Whole experience was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Bosch Cooktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was friendly and very efficient. It was obvious he knew exactly what he was doing and had us hooked up in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two man did a neat job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large cooktop with a down draft made it odd sized and the burners + metallic grills made was removed by a two man team . Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, professional job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a good job of setting expectations about when he would be there and what needed to be done. He also explained the procedure and issues as he worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo easy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I just downsized. With smaller should also come easier! This cooktop heats up fast and maintains it's heat. Cleanups could not be easier. Life is good!

    I would recommend this to a friend