Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 1080 reviews
(1,080 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 2 out of 5 stars
Lack of communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The actual installation was a difficult one as it was a tight fit which required a lot of extra work. But the installers did a good job. My main complaint is the scheduling and lack of communication. The installers didn't come out in the scheduled windows for 2 days in a row. They missed the scheduled windows by many hours. So we had to reschedule for a third day. They missed that window by 7 hours too but we were home this time so they finished. The lack of communication was really terrible and inconvenient. In the end, we're happy with how it was installed, just not the process and scheduling. Bestbuy did work with us to make us happy in the end.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly excellent installation service--quick, competent, clean. efficient. COuldn't ask for more.
I would recommend this to a friendRated 5 out of 5 stars
Love our cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new cooktop now that we have remodeled our house . The cook top is wonderful.
I would recommend this to a friendRated 5 out of 5 stars
GEAT JOB!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT JOB by two respectful Best Buy delivery men/installers. They installed four new appliances in less than three hours.
I would recommend this to a friendRated 5 out of 5 stars
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is very good and is anupgrade to the one it replaced. Works wwell.
I would recommend this to a friendRated 5 out of 5 stars
Good Installation
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation team arrived on time and was able to install my new cooktop quickly with no problems.
I would recommend this to a friendRated 5 out of 5 stars
Installer was Great!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work. Came got the job done and left. Very impressive. Good, consistent worker. Very pleased with his word.
I would recommend this to a friendRated 5 out of 5 stars
In talking about installation don't say 'drop'
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will say drop, as in our unit dropped right in. I guess this is not always the case. All we did was to turn the gas valve 90 degrees and hook up the gas line.
I would recommend this to a friendRated 5 out of 5 stars
Cooktop Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooktop Installation went well No modifications to the counter top had to be made. no damage to the counter. Cooktop looks great. Installer was a PRO.
I would recommend this to a friendRated 5 out of 5 stars
No brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who would want to install appliances, let alone premium appliances? Best Buy has done a great job installing appliances I bought from them, so I expect good things this time.
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers called to let me know they were on their way. They showed up on time and did an excellent job of installing my new cooktop. Very friendly too!
I would recommend this to a friendRated 5 out of 5 stars
Great Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3rd party installers were excellent and able to figure out potential issues with ease.
I would recommend this to a friendRated 5 out of 5 stars
Installation of a cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technicianwas fantastic. He was even able to fit a cooktop in my granite counter that wasn't a perfect fit. Many thanks for a job well done
I would recommend this to a friendRated 5 out of 5 stars
Super cooktop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cooktop is really great. I can finally cook again. I hate gas and should have replaced the gas stove top with this years ago.
I would recommend this to a friendRated 5 out of 5 stars
Nice work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installers did a good job stopping when there was an issue, came back after some mods to the counter and it went perfectly
I would recommend this to a friendRated 5 out of 5 stars
Excellent installation and service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men who installed our cooktop arrived promptly and did a great job. They were very professional and pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Cook top was installed quickly and perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were experts at installation. They worked well together and I am fully satisfied with the installation.
I would recommend this to a friendRated 5 out of 5 stars
Best in Breed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is better than any contractor that I've hired. On time, good work, good natured. Highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and professional installation. The fit for the stovetop was a bit tight but the installers handled it well.
I would recommend this to a friendRated 5 out of 5 stars
Cooktop installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 technicians installed my cooktop seamlessly, it looks and works perfectly.
I would recommend this to a friend
