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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,080 reviews
  • Rated 5 out of 5 stars

    Gas cooktop Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with 2 young men that came to install. I believe they were in and out in 20 min or less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there were an issue on the size they were very robust in solving it, in an timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would get this for every large installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're fast and professional. They cleaned up well and were timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were the best. Protected everything, very clean and fast. Could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great good installers better then last one that didn’t show up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! Super quick and very professional! Definitely getting installation from Best buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did an excellent job. They were quick and left everything nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the install protocol. The installer was very courteous and professional throughout the installation of our cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation Performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional efficient installation with no issues at all! They made the entire process a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Clean, efficient, polite, etc. They vacuumed and dusted after themselves. They went the extra mile to make the trim kit work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ccoktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. on time and well done. Courteous and very professional. No mess or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous professional and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch cooktop without downdraft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Operates well. Looks very nice in kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came early...very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service. Called before arrival. Finished on time. Kept the work area clean. Hauled away old stove.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we’re here but we’re a few minutes late but called to let us know. Went in easy and they hauled everything away and were quick

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Custom install but parts already included? Joke!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While install went well, we were charged $150. extra to swap out natural gas orifices for LP orifices that were included with the cooktop. Hardly what I could call a special installation and no previous communication that we would need to pay for this. I guess it was my fault for ordering online. The installer should have been wearing a mask for charging for this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install crew was spectacular . Efficient, professional and customer responsive. A terrific experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service was on top 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were very gentle with my cooktop. They installed it properly. Called before arriving to confirm that we are home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Professional, courteous and cleaned up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was respectful and did a real good job with the installation

    I would recommend this to a friend