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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,080 reviews
  • Rated 5 out of 5 stars

    Quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop installers were in and out in a jiffy. Hard to complain about that. The inspector came out within a week, and all is well. Kudos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation went very well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with install, do recommend pre-inspection (free) to make sure everything goes well on install day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers Quick and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers installed my GE Induction Cooktop quickly and efficiently. I was pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were courteous professional and informative.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Custom install but parts already included? Joke!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While install went well, we were charged $150. extra to swap out natural gas orifices for LP orifices that were included with the cooktop. Hardly what I could call a special installation and no previous communication that we would need to pay for this. I guess it was my fault for ordering online. The installer should have been wearing a mask for charging for this.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gasket wasn't properly positioned

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop was installed on time, and it's been working fine. However, a year later we dropped something on it, and the top shattered. Normally I'd not blame the installer, but the repair person who came out said that the gasket under the cooktop hadn't been correctly placed, so the edges weren't protected, and that the error contributed to the whole thing shattering. Hence the mediocre review of the installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very well and was completed quickly. Technicians were timely, professional, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was tricky with the gas hook up but the installers did great and did fast work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric cooktop installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was able to deliver and install our order on New Years Eve. He was polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love I love the even fire throughout the range the blue lights on the knob I’m in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was great! They were able to place everything perfectly. They were also very professional!!!! Thanks guys!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the super boil

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop. The super boil feature is a lifesaver. Grates are super heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was respectful and did a real good job with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Professional, courteous and cleaned up nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. He took great care and did a fantastic job. Great work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cost more than the stove

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t make sense when you have to pay more for installation than the stove itself. I watched them install it. It’s not that hard. You can do it yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing & even went over all the functions of my cooktop & how to clean it (I asked about the cleaning).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on the install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took their time and we appreciated their patience while we cleaned up the area a bit before they installed our new cooktop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Efficient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and efficient. I was shown some of the functions of the cooktop too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation tools

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tools. Could not have completed the installation of the new cooktop without them.

    I would recommend this to a friend