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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,080 reviews
  • Rated 5 out of 5 stars

    new gas stovetop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Sleek and relatively simple gas stovetop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, On time, and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys. Showed up on time, got things done with no drama, and left things clean as when they showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great burners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and burner placement. All burners work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who came out to install our gas cooktop was very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had to modify the cabinet beneath the cooktop and did so, making it fit perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jenn AIr Cook Top

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jenn Air Induction Cook Top is Outstanding. Highly Pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is very professional. Well organized, with enough tools prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and explained the product after installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got the appropriate cooktop they were able to install it surprisingly quickly and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers took there time and it fit perfectly. Expert installation and excellent job, 5 stars to the installers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installer left a gas leak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A word to the wise: Be sure to confirm that your installer is licensed. Be sure that they use pipe sealant on EVERY threaded connector. Be sure that they test all of the connections for a leak. What I experienced because I trusted my gas cooktop installer without verifying: 1) I detected a small gas leak in the gas line connection after they left, had to contact gas company and have them come to be sure there was not a larger problem. 2) Then I had to un-install the cooktop, remove the gas line and put pipe sealant on the threaded connector parts on each end where they had failed to apply, and then had to reinstall the cooktop. 3) And why did I pay $140 for this, which Best Buy refuses to refund? Do yourself a favor and skip the best buy installation service and do it yourself or hire someone from your gas company to do it. If I had not been vigilant enough to go out and purchase a gas detector to test the lines after the installation (because something didn't seem right with the whole experience), I could have had a much bigger problem on my hands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional. He knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a functional and easy adapted service that works excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Couldn't be happier with the purchase and comes to a boil fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professional, on time. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job nice guys and neat. Price was great for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers. Quick, efficient, explained to me how they were going to install the cooktop. Couldn't ask for better service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cook top is balanced on metal rods because the opening is slightly larger than the cook top. The installer said an installation kit was needed but we can't find one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing installer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with the installer. He was extremely professional and very pleasant! He did the job quickly and efficently!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great workers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were big help and motivated too. so glad and appreciate that they disposed of the old stove too.

    I would recommend this to a friend