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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,080 reviews
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was well done. Installed made sure oven was working and that I knew how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. Very courteous and fast. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great onstall. On time and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys wer very nice and head worker made sure gas line was tucked in. Very nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look of ccoktop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing this cooktop and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an easy installation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers rocked!! Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little miscommunication but it looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guy was friendly and very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy got the job done in a quick and professional manner and then gave me the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gentlemen were very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen installing the cooktop were very nice and cleaned up after themselves. Which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was very professional. They did a great job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went very well and I highly recommend having it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Tech Support for installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend Tech Support for installation. Very nice team and helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charged me for not performing a job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of installing the kitchen hood they made the appointment to install the kitchen range and the day the guy came to install, he told me he can not do anything as the job is marked different that the actual job. I called best buy customer service for the refund, and after a long wait I was finally got connected and in the middle of the conversation my call got cut off and no one called me back. Even I went to the store near me and asked the manager for refund for the job not performed, he mentioned that he can not help me as the order was done online, actually I made that order with best buy customer service over the phone. On my further inquiry he told me that in the system it shows the job was complete, though there are no pictures in the system for the completed job. I am so disappointed on so many level on the overall customer service level as money went yo the waste without any service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say, they did what they came to do:) Better than doing it yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who delivered our cooktop and microwave were very professional, courteous, and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and solidly built cooktop. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this product.I needed to keep a downdraft cooktop and this modernized my look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good instal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instalation was not completed due to the hole for it was too small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy. thank you for making it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and he did in 30 min. Cared to explain detail.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasn't happy with installers had to call back to install properly

    I would recommend this to a friend