Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,080 reviews
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in time and try to install it but there was a size problem With my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were well qualified and professional. Fit perfectly in the existing space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and installed appliance quickly. Installers were very polite.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guys came to install this they did a good job. However who ever sets up the deliveries completely dropped the ball. They changed the time on me 3 time, then blamed me for the time change. I had the original email that the said with the "promised time" and they said they, never scheduled it at that time, and since i missed the installation time, I'd have to reschedule, which was completely ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed our cooktop were polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very speedy yet efficient service. Very friendly guys and professional! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooktop! Ben did a wonderful job installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch Gas Cooktop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bosch Gas Cooktop - Good, fine, Okay. Very nice like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation went very smoothly. a professional touch indeed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install in less than 20 minutes with a new gas line kit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cooktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money spent. This particular model is sleak and has a great look.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it didn't fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell these men knows what they are doing, but the consultant man didn't! so the cooktop didn't fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did an excellent job and the stove top Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very fast and easy from provided service friendly knowledgeable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was done well but I did not like all the unexpected up charges

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with the technicians service.Technician was awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly yet professional guys! Fast and clean installation process! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was professional and very neat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smoothly. Installer was professional and very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast installation. Full clean-up afterwards. Very knowledgeable installer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never had a worse customer experience in my life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly terrible. Would give zero stars if it was possible. Waited all day for install, never arrived (despite app and calls to Best Buy telling me they were "on the way." The next day I was told they didn't show because the item actually wasn't in stock. Waited 4 more months. Item was back in stock per website but Best Buy never contacted me to deliver/install. When I saw this and called them they set up delivery/install of item. Checked the website on the supposed day of delivery and they have canceled my delivery appointment and it says on the website that the install has been completed already....

    No, I would not recommend this to a friend