Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 1080 reviews
(1,080 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 3 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The job was done well but I did not like all the unexpected up charges
No, I would not recommend this to a friendRated 5 out of 5 stars
Fabulous cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was so easy and the installers were amazing
I would recommend this to a friendRated 3 out of 5 stars
Cooktop Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did the job but arrived late. They were scheduled for the morning but did not come until the afternoon.
I would recommend this to a friendRated 5 out of 5 stars
Best installer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so impressed with my installer. He is a real perfectionist.
I would recommend this to a friendRated 1 out of 5 stars
Never had a worse customer experience in my life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shockingly terrible. Would give zero stars if it was possible. Waited all day for install, never arrived (despite app and calls to Best Buy telling me they were "on the way." The next day I was told they didn't show because the item actually wasn't in stock. Waited 4 more months. Item was back in stock per website but Best Buy never contacted me to deliver/install. When I saw this and called them they set up delivery/install of item. Checked the website on the supposed day of delivery and they have canceled my delivery appointment and it says on the website that the install has been completed already....
No, I would not recommend this to a friendRated 5 out of 5 stars
Great size cooktop for narrow counter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional installation, called before arrival as requested.
I would recommend this to a friendRated 5 out of 5 stars
Quick and simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This installation was fast and without any glitches. Put in new gas line too.
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely and pleasant. Tom was great. Couldn’t ask for better!
I would recommend this to a friendRated 5 out of 5 stars
Tools worked perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tools worked perfectly and the setup was smooth and easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. On time, professional and personable. Ken was terrific!
I would recommend this to a friendRated 5 out of 5 stars
Nice cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop. Like the large size and the covered burners. Looks sleek.
I would recommend this to a friendRated 5 out of 5 stars
Smoking hot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large capacity burners with boiling burner in the middle. Works great!
I would recommend this to a friendRated 5 out of 5 stars
Excellant choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had a week, and used two times. Really pleased with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was in and out without a hitch. Easy install and fast.
I would recommend this to a friendRated 5 out of 5 stars
Very happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new cooktop and installation was great.
I would recommend this to a friendRated 5 out of 5 stars
Great cooktop - service was great too
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the look of my cooktop. Instalation crew was great.
I would recommend this to a friendRated 5 out of 5 stars
Quick installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BestBuy installation team did a quick installation of my cooktop.
No, I would not recommend this to a friendRated 5 out of 5 stars
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who did our measurement were prompt, courteous and fast.
I would recommend this to a friendRated 5 out of 5 stars
Best Cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Cooktop. Looks great, cleans up well. DOES NOT SCRATCH EASILY!
I would recommend this to a friendRated 5 out of 5 stars
Professionals through and through
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came, they went and WoW! Polite and cleaned everything up!
I would recommend this to a friend