Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 1080 reviews
(1,080 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Unhappy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did not show up for a second time without any notices. Very dissatisfied with the service we have been given.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not the best experience with Best Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to be honest that this did not go well. The installation workers were not experienced and had to borrow tools from me.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good professional , delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good professional , delivery and installation. On time delivery as promised. Also very helpful and efficient installation team.
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician came out on his day off, and did a great job installing my new counter top stove. He was knowledgeable and fast.
I would recommend this to a friendRated 5 out of 5 stars
on time and courtious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were on time, very professional in the set up and pleasant to work with, I wish all the installers were as great
I would recommend this to a friendRated 5 out of 5 stars
He went above and beyond to install!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer had be remove a gas cooktop and recut the granite so the new electric cooktop would fit. He did a great job!
I would recommend this to a friendRated 1 out of 5 stars
Horrible Customer Service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for my items months ago, installation and service botched many times. Still not done even after apologies and promises.
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome serivce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fast delivery, installation. Came on time, installed appliance fast and professional. Did all the needed modifications
I would recommend this to a friendRated 5 out of 5 stars
Very good Cook Top - exactly what I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional and did their work quickly. They answered my questions and cleaned up very well.
I would recommend this to a friendRated 1 out of 5 stars
GET ME MY PRODUCT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be nice to have my profuct to give a revirw. Your delivery service sucks!
No, I would not recommend this to a friendRated 1 out of 5 stars
they never secured it to the countertop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they never secured it to the countertop this is a gas appliance I paid a lof of money to have installed, they didn't even bother to secure to the surface
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung electric cooktop has an erratic functioning. Keeps stoping to operate for several hours. Bad product or oorly installed Claude Roulet
No, I would not recommend this to a friendRated 1 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overcharged of $225 on agreed installation price. I’m not happy re overcharged of agreed installation price.
No, I would not recommend this to a friendRated 1 out of 5 stars
I will never shop here again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is still not installed, they did half the job. It’s not to code and un safe.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cooktop Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys did a great job installing my new cook top. They did forget to leave the warranty cards and manual.
I would recommend this to a friendRated 1 out of 5 stars
Poor Installer Communication
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We lacked confidence in the installer to the point we decided to install the stove ourselves.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cooktop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, still doesn’t work and they have installed 3 times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointmeent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest disappointment of my life. Bought cook top and hood in begining of February. Now is end of March and still no installation of range
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys called me 30 min. before to allow me time to leave work and they did not take long to install.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cooktop fits perfectly and they did a much better job than than my last one. Everything works great.
I would recommend this to a friend