Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 1080 reviews
(1,080 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
Service
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will not be buying any major appliances from BestBuy
No, I would not recommend this to a friendRated 1 out of 5 stars
Install was a nightmare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the install changed 6 times and the last appointment was Dec 30. Finally had enough of this run around and had a electrician install it instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cooktop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cooktop moves side to side and back to front don't like it that way someone needs to come and fix it PLEASE
I would recommend this to a friendRated 1 out of 5 stars
Simply horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply horrible. They installed it crooked. They just do not care at all. I had to redo it myself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keep reading the instructions and calling for help to install the hood. They told me I don't need the filter for the hood!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Order cancelled two weeks ago.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled the order two weeks ago because it would not fit. I bought one from Sears because I have had so much trouble with Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Very sleek and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have gone from gas cooking to electric and I like how low you can get the heat on this cooktop
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the second of three installations These guys did and all were great.. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Excellent cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was courteous,efficient, and personable. Ensured good fit, and kept workplace clean.
I would recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the must bad experience I had I will never buy Appliance from here again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Failure to show up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Manager of appliances did stay after closing to allow me to pick up in store and install myself
No, I would not recommend this to a friendRated 1 out of 5 stars
Cook top installation by third party
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a horrible experience with their third party company for the installation.. they where rude and unprofessional
No, I would not recommend this to a friendRated 1 out of 5 stars
Great cooktop, horrible installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was in a hurry, didn’t show any interest in customer satisfaction. He didn’t clean after his work.
No, I would not recommend this to a friendRated 1 out of 5 stars
No install yet
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed yet, been waiting for installation for over 2 weeks now. PLEASE HELP
No, I would not recommend this to a friendRated 1 out of 5 stars
cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cancelled this job and they keep calling me. They keep wanting to install an oven that was already installed. Get it together
No, I would not recommend this to a friendRated 5 out of 5 stars
Cool cooktop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast water boils much faster on this then my old one very heavy duty
I would recommend this to a friendRated 1 out of 5 stars
Service Review
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was rude, incompetent, unprofessional and disresperctful
No, I would not recommend this to a friendRated 1 out of 5 stars
the installation that wasn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.installation never happened because we were told no installers were available.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cooktop installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never happened..didn’t get a call from Best Buy, guy never showed up as scheduled
No, I would not recommend this to a friendRated 1 out of 5 stars
Never Installed and No Refund
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy never installed. Promised refund and never received. Had contractor install
No, I would not recommend this to a friend