Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,080 reviews
  • Rated 1 out of 5 stars

    Cook Top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very poor. The cook top in the rear is not flush and the install damaged my custom cabinets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never showed up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation never happened, no one ever showed up and then took 6 weeks to get another date.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice stove top!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was perfect and professional ...they were in and out very quickly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this 6 burner cooktop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this 5 burner cooktop. Very stately and moderately priced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cooktop did not fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What we ordered did not fit properly, but I had no complaints with the installers. They offered a solution to help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cancel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor service Never got the product Never call No show

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys, although not Geek Squad, were very nice and professional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Two cancellations and a reschedule for March 2.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed as I have a long history of exception service from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was highly professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service they were on their time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and very friendly installers. Couldn't be more happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    online cancelled order with no explanation. Was not happy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The Installation Piece Was A Nightmare

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have three different installers for one piece of appliance.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Install next week

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install did not happen yet. Will leave a review after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great with installation of any kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooktop installation is done professionally and quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not yet install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it's kind of hard to give an accurate review since my ranger had not yet been installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and excellent installation services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Style

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and function of my Whirlpool cooktop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Not happy with installers. Wasted my lot of time

    No, I would not recommend this to a friend