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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,080 reviews
  • Rated 5 out of 5 stars

    A Great Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers arrived on time and took out the old and put in the new gas cooktop. The new hookup cable was the wrong size, but they had the right size on their truck and everything worked out fine at no additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team installed my Bosch stove top!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional team came in went right to work installing my new Bosch stove top. They were on time, courteous, efficient, cleared out the old stove top. They did a working check on the unit and they were finished. Great team

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK for purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done and product works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they made it look like a child could do it. They even allowed me to clean the counter around the cooktop the way I wanted to. It was a flawless install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is fine and cook top works fine. No issues detected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like a clock. They came took away the old cook top (GE by the way) and installed the new one in minutes. It has been working for about four weeks really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Timely notification. Inventory was lacking due to the pandemic logistics but I was kept apprised as to the updated status

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time; installed my stove top, cleaned up after themselves, informed me how to use it ~ made my installation move along very smoothly! Give them a very high rating! I would recommend them to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous job!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two excellent workers installed our Samsung cooktop. They were professional, courteous, on time, friendly & did a fabulous job on setting up our cooktop. Many thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now We're Cooking with gas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the subcontractors, quick/efficient/pleasant workers plus we love how the new cook top looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did an excellent job installing our 36" Viking cooktop. Even though it wasn't on his schedule (he was here to install a dishwasher) he went the extra mile making some phone calls to get approval. I would recommend Jason and his partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad for professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to install this myself, but at the last minute decided to have the Geek Squad folks do it. Am I ever glad I did so. They were courteous, professional, speedy, and thorough. I am grateful for the expert service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is only instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On this case I am very sad because I paid $40 dolls more because they need to remove a little wood on the hole. the stove no enter in the hole. I think is very bad for the costumer to pay more money for a little work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The installation team did a excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was replacing an existing cooktop with this KitchenAid product. The installation team was able to make the necessary modifications to accommodate the new cooktop. I was extremely pleased with their professionalism and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in granite countertop. I didn't want to be responsible for breaking the granite so I left it to the pro. Also gas hookup is not a good thing for a rookie. Installer did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's installer did a great job with the installation. He was installing on on a granite counter top and he needed to increase the size of the opening. The installer had all of the tools he needed and did a very neat job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2nd time a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were nice, but the install did not go as planned. The front eye was damaged because the installer used the wrong tool to install, making use have to get a new cooktop and another installer come. Now the cooktop is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and installed the cook top and left with no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was a thorough professional. Did an excellent job installing Cooktop and oven. He made sure everything was installed correctly. Incredibly happy with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Request a pre-measurement before install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer had to come to home x2 due to retro fitting for an older kitchen

    I would recommend this to a friend