Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,080 reviews
  • Rated 5 out of 5 stars

    HAPPY

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OTHER THAN KNOWING WHAT THE PROCCES WOULD BE LIKE. I HAD AN EXELENT EXPIERCE WITH THE WAY THE DELIVERY DRIVERS COMMUNICATED WITH ME..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer is nice and neat. Keep me up to date on the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Beauty and it's a Viking

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cook top. Top of the line and allowed me to use the kitchen much better than with the old 4 burner. Installation professional and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Cooktop

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new cooktop and it gave our kitchen a great facelift! We think it's very functional and looks very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation guys were great and very helpful. Everything went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went well

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a disconnect on the dates between installation company and BestBuy...Wish they communicated to each other better. In the end the stove was installed without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was fast and friendly

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was super quick and easy for our cooktop. The only downside was that it took months to get any kitchen product in stock and available for install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall we like the cooktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop is well designed. Large burner may make a sputtering sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    professional team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I did not install my cooktop, I think they are great team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy install guys did a great job. If the appliance is installed by them is there is not sales tax on the appliance so it off set the installation fee. (where sales tax is applicable)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KCED 600 black Kitchen aid electriccooktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a beautiful cooktop. - very quick heating plates. - I only wish the dual sized plate were in the front row. Otherwise VERY NICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic work; very helpful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told by store after purchase that two drawers under cooktop would have to be removed. Installers were able to save both drawers with a little creativity. Very professional and helpful. Would use them again anytime!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic team! Professional in every way. Efficient, tidy and friendly, Removed our old unit and installed the new one in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook top

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fast, polite and knowledgeable. This was a replacement cooktop because the original had a software defect and had four service calls in 11 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation team came on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team from Best Buy came on time for the installation job. The cooktop we purchased fit perfectly so no additional work was needed from the installation team to make the new cooktop fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech service!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came to measure for the cooktop and it fit so he had it with him and installed it the same day. Super great service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy outsourced it to certified installer because of gas cooktop. They were professionals, measured everything before taking our current cooktop. They installed it properly and were done in short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed very quickly.very clean and took all packing materials with them. It was a pleasure having them in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great. He kept in touch and really knew what he was doing. Thanks Best buy for using such a professional installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done efficiently and professionally, on time, along with two other appliances. No damage or mess when all installation(s) complete. All three appliances work well. Representitives worked carefully and safely.

    I would recommend this to a friend