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Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,080 reviews
  • Rated 5 out of 5 stars

    KitchenAid Induction Cooktop Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our new KitchenAid Induction Cooktop installed, the guy was nice, neat and arrived when stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop Installation went well No modifications to the counter top had to be made. no damage to the counter. Cooktop looks great. Installer was a PRO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation fast and well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two techs installed cooktop and range hood, including removal of old units, in about an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook top was installed quickly and perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were experts at installation. They worked well together and I am fully satisfied with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEAT JOB!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB by two respectful Best Buy delivery men/installers. They installed four new appliances in less than three hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, polite and with good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andres and Carlos took care of the problem and were very polite. They make sure I was satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicianwas fantastic. He was even able to fit a cooktop in my granite counter that wasn't a perfect fit. Many thanks for a job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Came got the job done and left. Very impressive. Good, consistent worker. Very pleased with his word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop is really great. I can finally cook again. I hate gas and should have replaced the gas stove top with this years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly excellent installation service--quick, competent, clean. efficient. COuldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. They both did a great job. Highly recommend them for any job I may need.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cooktop and stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the worst experience I have ever had in any retail store in my entire life. I almost call the police twice on there installer. I spend over $5000 in the store. Wrong parts was ordered, reschedule appointments to visit, numerous phone calls, No return phone calls with promises they will call back and no call back. When the installer came in to install the stove and the downdraft in which they didn’t have the blower with them. that was the worst experience ever when I have a sick child at home with major seizures. Their installer were completely inconsiderate unprofessional slamming my doors and yelling in my house we are done when I was attending my sick child with major seizure. I have advised them that my daughter having a seizure I just need 10 minutes to give her medication. They keep slamming my front door and yelling we are done so Unprofessional and un humanely. then finally I had it with them so I throw them out of my house and I told them I would be calling the police on them if they did not leave. Then I called the store and I advise them for what happens. Not even a phone call back from the manager. Or anyone. on my last call I advise them when they come back to install the blower I do not want these two guys to be in my house ever again. So what they do they send me the same two guys. who I I throw out of my house last time. The same two guys who they are inconsiderate and unprofessional to install my blower. when I answer my door I saw The same two guys, I almost called the police because I felt threading. The store manager has assured me on the phone that will not be the same two guys, sure enough he did! He said will be someone else I am sure you took care of that. he sent me the same two guys. I got a phone call from customer relation and they offer me $200 compensation for inconvenient how ridiculous is that. what kind of business are you running there ?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and was able to install my new cooktop quickly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and kind technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good luck to meet these guys. Perfect on time appearing and great skilled job. Explained many things about new cooktop and many other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a good job stopping when there was an issue, came back after some mods to the counter and it went perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and quick. He was very knowledgeable about the product and gave advice for use and care. He was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for our space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers, Installs Unlimited did a great job installing since I needed to have my granite trimmed a little. They were in a out quickly and did a nice job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional installation. The fit for the stovetop was a bit tight but the installers handled it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Breed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is better than any contractor that I've hired. On time, good work, good natured. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed our cooktop arrived promptly and did a great job. They were very professional and pleasant.

    I would recommend this to a friend