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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,080 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was friendly and quick with the install. They had to make a couple of cuts for the cooktop to fit right. After the install they walked me through all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cooktop Installation was so easy. I think I could have done it myself but it was best for the professional to have done this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and was able to install my new cooktop quickly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party installers were excellent and able to figure out potential issues with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEAT JOB!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT JOB by two respectful Best Buy delivery men/installers. They installed four new appliances in less than three hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three guys who installed and delivered were the beat. They worked great together and were efficient. I enjoyed their sense of humor. Thanks Adam, Joseph and Ryan

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lack of communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual installation was a difficult one as it was a tight fit which required a lot of extra work. But the installers did a good job. My main complaint is the scheduling and lack of communication. The installers didn't come out in the scheduled windows for 2 days in a row. They missed the scheduled windows by many hours. So we had to reschedule for a third day. They missed that window by 7 hours too but we were home this time so they finished. The lack of communication was really terrible and inconvenient. In the end, we're happy with how it was installed, just not the process and scheduling. Bestbuy did work with us to make us happy in the end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians installed my cooktop seamlessly, it looks and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was Great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Came got the job done and left. Very impressive. Good, consistent worker. Very pleased with his word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed our cooktop arrived promptly and did a great job. They were very professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in Breed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is better than any contractor that I've hired. On time, good work, good natured. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooktop Installation went well No modifications to the counter top had to be made. no damage to the counter. Cooktop looks great. Installer was a PRO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and professional installation. The fit for the stovetop was a bit tight but the installers handled it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a good job stopping when there was an issue, came back after some mods to the counter and it went perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop is really great. I can finally cook again. I hate gas and should have replaced the gas stove top with this years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Install!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jorge from ABC Installation did a good job. He was professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of a cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicianwas fantastic. He was even able to fit a cooktop in my granite counter that wasn't a perfect fit. Many thanks for a job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In talking about installation don't say 'drop'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say drop, as in our unit dropped right in. I guess this is not always the case. All we did was to turn the gas valve 90 degrees and hook up the gas line.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seventy-seven years of age.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to turn on if you aren’t careful. Suggest lock whenever not using. Extreme caution with small children and ALL!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers called to let me know they were on their way. They showed up on time and did an excellent job of installing my new cooktop. Very friendly too!

    I would recommend this to a friend