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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,080 reviews
  • Rated 5 out of 5 stars

    Nice team!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent out to install our cooktop did a top job! Very professional, nice, efficient and tidy job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean install. Know what he was doing. Worth getting the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Cooktop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The gentleman were very knowledgeable they installed the cooktop quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was very knowledgeable and meticulous with the assembly. He cleaned as he went and made it look amazing easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Correcting an Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as long as you get the right guys to show up. Took multiple calls to BestBuy for them to get it right. Kept sending the wrong technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, I believe his name was Louis, was very professional. they were on time and installed it quickly. Good experience which I really appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very skilled install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly done. Guys removed old and put new one in without issue. Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thermador gas stovetop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stovetop was already placed from our granite guy, but they hooked it up with hopefully proper length of gas supply line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gas cook top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very solid and heavy duty cook grid; love the blue light on control knobs that reminds you gas is on. haven't tried the wifi yet. Black stainless looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically skilled Best Buy staff did install of cooktop. Some adjustments to counter were done with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional, great work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team were very professional and thorough, did a great job on the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good and useful product, we have no issues - highly recommend the purchase and use of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was extremely professional. Helped explain everything, made us feel very comfortable, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were friendly and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and clean up all the packing debris after the installation. They gave me a call before arriving and were very friendly and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation by Tom's toolbox. They were professional, friendly and fast. I am very happy with the service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as agreed. Personnel were knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same installers for cooktop and downdraft. Excellent work, courteous, professional and went above and beyond to get it installed correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of the product went well. The technician was timely, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my gas cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cooktop! Clean. Responsive. Safe. Installation process was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time and done in a very courteous and professional manner. Explained workings of the product.

    I would recommend this to a friend