Customer Ratings & Reviews
Customer reviews
Rating 4.1 out of 5 stars with 1080 reviews
(1,080 customer reviews)Rating by feature
- Service3.9
Rating 3.9 out of 5 stars
- Professionalism4.0
Rating 4.0 out of 5 stars
- Expertise3.9
Rating 3.9 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very professional, great work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team were very professional and thorough, did a great job on the install.
I would recommend this to a friendRated 5 out of 5 stars
Arrive on time
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech guy arrived on time and did a perfect work. No complaint. Love it. Easy to schedule the appointment.
I would recommend this to a friendRated 3 out of 5 stars
Thermador gas stovetop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stovetop was already placed from our granite guy, but they hooked it up with hopefully proper length of gas supply line.
I would recommend this to a friendRated 5 out of 5 stars
Smooth as Silk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers did a great job. they installed a box because my old cooktop was wired directly to the electric line. Great work. Smooth.
I would recommend this to a friendRated 5 out of 5 stars
Microwave Range vent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave installed under range hood. Quiet yet powerful. Installation team very professional.
I would recommend this to a friendRated 5 out of 5 stars
Better than my gas cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cooktop! Clean. Responsive. Safe. Installation process was excellent.
I would recommend this to a friendRated 5 out of 5 stars
Easy and quick installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very courteous and competent installation crew. Well prepared for unusual installation needs. Completed a quality installation in a short period of time.
I would recommend this to a friendRated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was professional pleasant and very efficient. The guys were so personable which was an added bonus!
I would recommend this to a friendRated 5 out of 5 stars
Install went Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install went great. We had NO Problems, and the fit went well. It looks great. Thanks!!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy came in and did their job just as described professionally. They knew exactly what they were doing so it was and “in and out” job.
I would recommend this to a friendRated 5 out of 5 stars
nice installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went as agreed. Personnel were knowledgeable and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Love geek squad.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy. The service and the efficiency they have to install is very surprising. Just very grateful
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys showed up on schedule, they are very nice and professional, did a great job!
I would recommend this to a friendRated 5 out of 5 stars
Cooktop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. Really good after initial purchase didn’t have all the parts
I would recommend this to a friendRated 5 out of 5 stars
nice cook top
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent function. some smear issues but easily cleaned. some of the signs are quite hard to see
I would recommend this to a friendRated 1 out of 5 stars
DO NOT HAVE INSTALLATION DONE BY BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Customer service I have ever received. Cooktop with trim kit delivered on 5/18 and remains sitting on my family room floor. Original 3rd party installers did not know what the trim kit was and refused to install. Other "Professional" 3rd party installers sent out two more times and also would not install. A GE repair tech came out to complete my dishwasher install (same installers did not complete the install and I did not know it until I read the install directions). He took a look at the cooktop, trim kit and the dimensions on the counter while he was here and said if they follow the trim kit installation instructions it would be fine. He recommended a couple of pieces of wood just to provide a little extra support. I have received calls from about a half dozen different BB customer service people on this situation. All are pleasant and some seem like they are going to get the situation corrected. But then I get ghosted and can get no replies even though they provided their email and phone contact. This is HORRIBLE customer service. DO NOT ORDER INSTALLATION WITH YOUR PRODUCTS
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job. Very efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went very smoothly once I had my granite trimmed. BB had done a pre-measure so I knew I had to get a contractor to trim the granite.
I would recommend this to a friendRated 5 out of 5 stars
Great install appointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent communication from start to finish. I would recommend their services to install the appliances.
I would recommend this to a friendRated 5 out of 5 stars
Great delivery and install
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional installation and delivery. Took much care to install correctly and ensure all worked well. A+
I would recommend this to a friendRated 5 out of 5 stars
new viking was damaged, got this in its place
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced Viking with Samsung. Samsung came with griddle and wok attachment. Installation was flawless. On time and done professionally.
I would recommend this to a friend