Customer Ratings & Reviews

Great service and professional, on time. Very helpful

The installation was quick and efficient. I was shown some of the functions of the cooktop too.

The technician who came out to install our gas cooktop was very courteous and professional.

A word to the wise: Be sure to confirm that your installer is licensed. Be sure that they use pipe sealant on EVERY threaded connector. Be sure that they test all of the connections for a leak. What I experienced because I trusted my gas cooktop installer without verifying: 1) I detected a small gas leak in the gas line connection after they left, had to contact gas company and have them come to be sure there was not a larger problem. 2) Then I had to un-install the cooktop, remove the gas line and put pipe sealant on the threaded connector parts on each end where they had failed to apply, and then had to reinstall the cooktop. 3) And why did I pay $140 for this, which Best Buy refuses to refund? Do yourself a favor and skip the best buy installation service and do it yourself or hire someone from your gas company to do it. If I had not been vigilant enough to go out and purchase a gas detector to test the lines after the installation (because something didn't seem right with the whole experience), I could have had a much bigger problem on my hands.

The service is very professional. Well organized, with enough tools prepared.

Did a great job installing & even went over all the functions of my cooktop & how to clean it (I asked about the cleaning).

The installation team was great! They were able to place everything perfectly. They were also very professional!!!! Thanks guys!!!!

This is a functional and easy adapted service that works excellent

Good job nice guys and neat. Price was great for the job

Good guys. Showed up on time, got things done with no drama, and left things clean as when they showed.

The installers were very professional and explained the product after installation

The installers had to modify the cabinet beneath the cooktop and did so, making it fit perfectly.

The installers took their time and we appreciated their patience while we cleaned up the area a bit before they installed our new cooktop.

Nice design. Couldn't be happier with the purchase and comes to a boil fast!

Once we got the appropriate cooktop they were able to install it surprisingly quickly and were very helpful.

This cooktop meets all my expectations and more - very satisfied

Quick removal of existing cooktop and installation of new cooktop.

The installers took there time and it fit perfectly. Expert installation and excellent job, 5 stars to the installers.

good and tough installation of cooktop draft ventn

Installation went well, the installer had to cut my granite, which cost me an extra $200. Wasn't too happy about that.