Customer Ratings & Reviews

Two very knowledgeable technicians removed our old cooktop and installed our new cooktop in a very professional manner.

Great looking and great working cooktop. Very happy with it

Great service. Thorough and polite. Fast installation

Very easy to install in a new kitchen and very easy to figure out how it works

Perfect downdraft Installation. Definitely Recommend it.

The installers knew what they were doing. The installation was smooth and completed without any issue.

Installers showed up on time and even called ahead. They were very thorough with their installation and friendly to boot.

Very nice installer! Very good experience. Helpful and honest!

Good service , he know how to do it . He was fast & gave me good job

Beautiful product that works well and is easy to use

That was very easy to install. It is easy tools to use.

Outstanding and quickly done. Explained how to use it and answered all questions.

Using my new cooktop is easy. Have had no problem. Easy to clean and keep clean

The technician was very knowledgeable, clean and friendly.

They came and installed it quickly and did a great job

The installation services done by the contractor for Bestbuy was far from being the best, I bought a new cooktop and a gas line to replace the very old ones I had but first of all, the installers didn't show up the day my appointment was schedule, they came a day after and they didn't replace the gas line I bought, they didn't even mention it until after they left and I went through the paperwork and found out they didn't bring it to my home. After I complained to bestbuy and they reached out the installers, the owner of that company called me to give me an excuse. He requested my to take pictures and send them back to them via text because they were too busy to come to my home and check it in person. So after sending them the pictures, somehow he was so good (sarcasm) to guess the measurements of my gas line fitting from those pictures, and according to him my gas line wasn't replaced because it wasn't compatible with the new gas line so if I still wanted to get it replaced, they would charge me $200 per hour to come and do it and it would take them at least a couple of hours to do so. Obviously my trust on them was long gone so I got someone else who was able to come for $75 and simply replace the old gas line in less than 5 minutes without any problems whatsoever, which in fact was totally compatible with new one. I plan to avoid those installers next time I need something done from bestbuy.

Installation was impeccable. Techs were great and install looked great.

Very professional installer, the cook top is great, very happy with all.

I will probably never install my own after having Best Buy professionals take care of this for a minor fee.

They did what promised, connected our new cooktop to existing funcational gas, and tested it for basic operation.