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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,080 reviews
  • Rated 5 out of 5 stars

    Cooktop installation was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop installation was good. Everything fit perfectly and lights up quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gentleman was amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was amazing. He installed 3 appliances by himself. Extremely nice and professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, work was professionally done. Installer was on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was nice and very kind. He did his job perfectly and let us know how to redeem extra charge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total Tech failure

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont bother with total tech, when it comes to gas installation. 1st installer did it and didnt bother to check if drawers closed. Found that out when i got home. I called to reschedule a reinstall. Another partial day off work, they show up and look at install, says he is going to have to get a part from home depot. (5 min from my house). Never comes back or answers his phone. After 2 seperate 45 min phone calls, I'm told I need to get get a part for another installer to come back again! Ridiculous! Followed the instruction manual for alternate installation. I bought a reducer, a elbow and two short pipe nipples to move the line 3 inches. Drawers close now. The piece I was told to get wouldnt have even benefited. So I can imagine the 3rd installer would have not gone well. Not pleased that I had to install something that I bought total tech for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Induction cooktop installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was very professional and efficient!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install good, communication, not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went well, but the communication between the installation company, Best Buy and myself could have been better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Earlier than expected and was in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love out new cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service and info was great. We have been using our new cooktop and are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove top installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation folks you hired were exceptional, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to pay for professional installers. These guys were worth more than what I paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    functions but costs as much as a stove

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooktop works okay but the price is almost as much as a full stove. That seems excessive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, clean, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Called before they arrived and cleaned up the mess. Great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whomever Best Buy contracts to install appliances picked the right people. Friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expertise by I store sales and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless great work from salesp to installation. We love Best Buy and our new cooktop and hood vent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was the best one ever and at a reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good installation service with friendly and efficient staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing installation everything went smoothly and everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a rangefront cooktop and decided it better to have a pro install. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were prompt, polite, and knew what they were doing. Intallation went very well.

    I would recommend this to a friend