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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

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Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,080 reviews
  • Rated 5 out of 5 stars

    PERFECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I highly recommend this service. Installers were awesome. YAY, Happy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little miscommunication but it looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went very well and I highly recommend having it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation process.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have the right dimensions, so no additional modifications need to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our cooktop installation was done very professionally and in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and good installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived prepared for the installation and did an expert workman like job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installation technicians were nice and friendly. They did a great job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and solidly built cooktop. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that installed it were very knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed professional installation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great, easy to use and no problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gas Top Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the installers minutes to put this appliance in, and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Star burner technology is fantastic. Center burner heats large pots quickly. Easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Installtion services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Installation experience. Installer was knowledgeble, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent removed old cooktop and installed new one as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our glass stop was professional done

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charged me for not performing a job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of installing the kitchen hood they made the appointment to install the kitchen range and the day the guy came to install, he told me he can not do anything as the job is marked different that the actual job. I called best buy customer service for the refund, and after a long wait I was finally got connected and in the middle of the conversation my call got cut off and no one called me back. Even I went to the store near me and asked the manager for refund for the job not performed, he mentioned that he can not help me as the order was done online, actually I made that order with best buy customer service over the phone. On my further inquiry he told me that in the system it shows the job was complete, though there are no pictures in the system for the completed job. I am so disappointed on so many level on the overall customer service level as money went yo the waste without any service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy. thank you for making it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, on time, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooktop install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very smooth dropped right in and tighten it down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cooktop install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys from bestbuy were professionals..... quick and friendly, excellent job

    I would recommend this to a friend