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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1080 reviews

Rating Filter

Rating by feature

  • Service

    Rating 3.9 out of 5 stars

  • Professionalism

    Rating 4.0 out of 5 stars

  • Expertise

    Rating 3.9 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,080 reviews
  • Rated 5 out of 5 stars

    Fast professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had cooktop installed at same time as wall oven. Subcontractor did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time and cleaned up when they were done. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professions and clean installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very professionally and cleanly. Excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tenant happy with new cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your installation personnel were timely and professional. Job well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guys were Great. Lot of experience and very friendly. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job removing the old cooktop and reinstalling the new one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok job but great appliance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were not great, but my appliance is fenomenal. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Cooktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were courteous and professional. The completed the job efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very patient and did a nice job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very nice and completed product was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had four appliances installed on the same day and were very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Style and Efficient !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome style and great product. I really like the LED light around the nobs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, Installation was efficient and problem-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, capable of handling the issues that presented

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time and professional. Finished in less than 39 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and easy. No major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installion went great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had to cut my countertop to make it fit but it was fine, did a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installed made numerous shortcuts during the installation. The gas line was not replaced and after the installation and the installer left, we started smelling gas. We later learned that the third prong from the ground plug had been removed because the installer could not get grounded plug into the outlet due to the difficult location (not impossible) of the outlet. Additionally, BestBuys automated deliver confirmation process is TERRIBLE, On multiple occasions would get a notification that service would be arriving at a specific time, nobody would show up. We would call the 1-800 number and they would confirm someone was on their way and we would wait and wait.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time, great installation, detailed clean up. EXCELLENT SERVICE!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician who installed our cook top was efficient and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stovetop Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of Stovetop went as expected. Installers were timely and professional.

    I would recommend this to a friend