Customer Ratings & Reviews
- Model:
- CA-9011214-NA
- SKU:
- 6402931
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the HS60 PRO SURROUND Wired Stereo Gaming Headset's sound quality and comfort, frequently citing its excellent audio and comfortable fit for extended use. Many also appreciate the headset's price and detachable microphone. However, some customers found the headset to be heavy and noted that the volume could be improved, along with the bass response and cord length.
This summary was generated by AI based on customer reviews.
mic is not working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 4 months the mic is not working, is better to have a headset with USB direct connector, I think that piece is not working.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jasad,
Sorry to hear that the mic isnt' working, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
- Pros mentioned:Comfort, Sound quality
Great for price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good comfort, the sound quality is also amazing on it!
I would recommend this to a friend SHXT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CLEARLY THEY ARENT THE BEST ANYMORE. WASTE OF MONEY. BUY THE CHEAPER COMPETITOR YOULL BE HAPPY.
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi,
Sorry to hear about your experience. We'd appreciate the opportunity to hear more about your experience and provide assistance - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.
-Albert
Defective microphone, straight out of the box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pressing button for mute/unmute, could hear the audible click, but no audio through microphone. (I'm an IT guy and experienced gamer... It wasn't me... lol)
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jeff,
Sorry to hear about that. Were you able to now get an exchange through Best Buy? If not, please reach out and we'll help: support.corsair.com
Worst headset ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale for $50 and I used it for pc with the 7.1 adapter and it didn’t even work. Then the mic quality was almost the worst thing I’ve ever heard.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello Matt,
We are for sure able to help, please reach out if needed still: support.corsair.com
Annoyed mom with a tween son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These tangle super easy!! They’ve also atopped working multiple times where only the sound or voice works but not both. Returning them ASAP.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Josh,
Sorry to hear about the issue with the headset, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
Headphone hurt my ears after an hour of use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is okay for mid to low tier headphones. Eventually after over an hour of use I usually put on a sweatshirt and headphones over them.
No, I would not recommend this to a friendPoor quality - avoid if possible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this headset a little over 2 months ago. I can now only hear out of one ear. Pretty poor quality for the money - I would not recommend.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Rgga,
Do allow us to help, you can always contact us directly: support.corsair.com
-Art
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a while but started making noises in about 2 months.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .We can definitely help!
Please reach out: support.corsair.com
-Art
Cheap
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic wasn’t working since day one called Corsair and they told me to update it and still hasn’t worked!
No, I would not recommend this to a friendBrand response from Corsair
Posted .Hi Twixiemattel,
Sorry to hear that the microphone isn't working for you. Can you check to ensure that the microphone is properly connected into the microphone port? Can you also check to see if there are any obstructions within the port that could be causing issues?
-Brian
Waiting on my item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiving this email before my product arrived. Will change or re enter once item comes in. Best buy having tracking issues for guest.
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Guamcustomer,
We hope that you'll have a great experience with the headset! If you have any questions while using it, feel free to reach out to our support team: support.corsair.com
-Brian
Volume Issue and Tight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I barely could hear even with the volume turned all the way up... They were also really tight on my head and not comfortable...
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi BIGMANATVT,
Sorry to hear about the low volume, we'd like to help! Please reach out to our support team so we can help you directly: support.corsair.com
-Brian
Mic was missing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mic was missing Out of the bag lol I am so confused on how that could happen but I guess mistakes happen
I would recommend this to a friendBrand response from Corsair Art
Posted .Hi Pettyi,
Sorry to hear that you didn't get a mic with your headset, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
CORSAIR - HS60 PRO SURROUND
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get this to connect to my computer. Deleted and re-inatalled drivers 4 times without success. Online help is useless.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Mike,
Sorry for the issues, please reach out to our support so we can work with you directly: support.corsair.com
-Brian
Bad mic quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People couldn’t hear me, mic was breaking up. Bought the lg342 instead from Walmart and it’s much better and less cost.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Jessie,
Sorry to hear you ran into an issue with the microphone. If you have any questions, we'd be glad to help out: support.corsair.com
-Albert
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone broke after 4 months of use. will not buy buy again
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi Missy,
Sorry to hear that the mic stopped working, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com
-Brian
this SUCKS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this item fking sucks do not buy it i returned it immediately because the audio quality was horrendous do not buy this
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear about your experience. We'd be happy to help if you have any questions or concerns regarding any of our products: support.corsair.com
-Albert
- Pros mentioned:Comfort, Price, Sound quality
MUST READ!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is coming from a 4 month owner of this product. Its exceptionally comfortable for its price, and has good mic quality. Pros: It has a good mic and is comfortable up to a certain point. looks great. Pairs well with console. Cable has plenty of leangth Cons: I had trouble connecting the mic to things like my pc and discord, but temporarily fixed in settings. It only comes with 1 pair of ear cups and they are only comfortable until 2-3 hours into wearing them. You start to feel heat around your head and ears and it gradually presses down on your head. Over all look: good buy for the price, not the best for long sessions
No, I would not recommend this to a friend bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when they arrived I opened the package and as soon as I take out the headset, the headset cord is ripped apart.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hi,
Sorry to hear you received a defective unit. I suggest contacting Best Buy to exchange for a new unit. If you have any questions, we'd be happy to help: support.corsair.com
-Albert
no mike
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was good but the mike stopped working after two days . As well the software caused an unknown problem with my modem.
No, I would not recommend this to a friendBrand response from Corsair Art
Posted .Hello,
The software wouldn't cause any issues regarding connectivity. As for the mic issue, were you able to try on another computer? Or get an exchange?
If you need help, we can assist you through the support portal: support.corsair.com