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Customer Ratings & Reviews

$329.99

Customer reviews

Rating 4.1 out of 5 stars with 320 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers frequently mention the excellent sound quality and comfort of the VIRTUOSO MAX Wireless Gaming Headset. Many appreciate the long battery life and connectivity range. Some customers find the headset to be too heavy, and a few have noted that the padding is not as soft as they would prefer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 320 reviews
  • Rated 1 out of 5 stars

    Headband cracked after 4 months,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bought these in November 2025. It's now March 2026 and placing them on my head, the plastic cracked and while they still work, that crack is noticeable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My A40's are better, these things suck! The sound is sub par, no bass. Feel cheaply made. Battery life is trash. Wish I could return them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great style cool lights, great fashionable lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product for the price. It was a gift. The recipient seemed very pleased to get it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poorly made

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these in sept 2025, and they are already broken in the center of the band broken in 2. Very poorly made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quaility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in september, and its now december. used them pretty regularly and liked them till the headband snapped. and now they just fall off my head, im not sure why they decided to sell these for a premium and use a plastic headband. my older set is metal and never had an issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, however we feel they are a good bit overpriced. $150 would be more than a fair price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mic Quality....How?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heres the problem. Too much high of a price but you release it with mic dvd quality.....when the previous headset has a studio quality mic.... like whats up with that

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hello George,

      Are you having any issues with the quality? Please contact our team directly on our site for assistance.

      -Art CorsairGaming

  • Rated 5 out of 5 stars

    purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service from the moore oklahoma store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset sets off horrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my headset broke I popped into bestbuy to claim the geek squad protection on my device. Unfortunately my original headset wasn’t in stock in store and I needed a replacement immediately. I grabbed this Corsair Virtuoso MAX because I have been using the Corsair virtuoso line for years. This headset has a forced noisegate on the microphone and a forced noise cancellation on the headset. Neither can be changed or adjusted by the user. This makes the headset unusable for anyone actually needing a quality mic. When I went to return it I actually lost a ton of money because bestbuy ended up not honoring my original purchase price of my geek squad protected headset. It was a horrible experience with Corsair and with Best Buy. I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Corsair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought theses for my son. He says they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them very much. I will say they’re not for everyone but overall i love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware! Faulty quality and over priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues, constantly drops and Head band snapped after 3 week of ownership. Taking in tomorrow to warranty claim, hoping to switch for different brand. Buyer beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the biggest piece of junk I have ever owned, less than five months old and the head band cracked, 2 months of having mic issues before I gave up and bought a desk mic DO NOT BUY, you would think the head band would be a lil more sturdy for the headset that cost this much. thought it was quality but instead got garbage. Just for you info, Corsair does not have any customers service that you can call it's all done threw email and they take there time to respond. So think twice before you buy this headset. OR ANY OF THERE PRODUCTS!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Expensive and quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be the most quiet headset I have ever owned. The quality if sound is immaculate. But my god they are quiet as can be. Gamer for over 20 years... Was playing a game and I couldnt hear somone running in the hallway outside of the room I was in. Awful.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Definitely something our team can help with to pinpoint if an in-game setting could help, do contact them directly right on our site at any time for assistance: help.corsair.com

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Do better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most uncomfortable headphones I’ve ever experienced! Pretty poor for being their “flagship” headset. The padding looks huge but it really is only like a 1/4” and the top headbands trash too. Don’t waste your time and this is from someone who’s entire pc is made with Corsair products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible software. Not useable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Like everyone else mentioned, they cut out. A lot. And before everything me thinks it’s because of my neighbors wifi, I am a wireless network engineer. I have an amazing strong wireless connection. These things just suck. The worst part is, my entire computer build is based on Corsair products. The support sucks. I won’t be a Corsair customer again. I just want equipment that works and this is just a bunch of hopium in a box. I hoped it would work, but it failed miserably. I spent 4 days troubleshooting it with zero success. The icue software just continues to lock up. Even after a fresh windows only installl. Back to Logitech I go.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad audio, static noises

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio felt like I was in a theatre with concrete floors, flat tones, sounded too spatial, apart from that; I kept getting static noises brand new out the box, returned after a weekend with them

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend luv it, for Christmas gift he asked for a

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, love being able to connect phone and pc at once

    I would recommend this to a friend