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Customer reviews

Rating 4.2 out of 5 stars with 2481 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the superb sound quality and comfortable fit of the VIRTUOSO RGB Wireless Gaming Headset. Many appreciate the long battery life and wireless convenience, although some find the headset heavy and the bass response could be improved. A few also noted that the price point might be considered high by some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,482 reviews
  • Rated 1 out of 5 stars

    Did not like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned did not like, had a compressed sound compared to turtle beach wireless head phones

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Thank you for your feedback. Feel free to let us know if you have any questions or concerns regarding any of our products: support.corsair.com

      -Albert CorsairGaming

  • Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it ! Amazing headphones for gaming !!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR This is a great gaming headset that has clear sound and a good detachable Mic for clear communication with your fireteam. **SETUP*** This is the best part. Setup is very easy. At least when I tested it on Windows 10 1903. I plugged in the wireless adapter, let Windows download and install the drivers, turn on the headset and it connected just as easy that. I was ready to go just that fast. I do recommend that Corsair recommends and try to insert the USB Wireless sender to the front of your computer and not behind. That is where I have mine and haven't had issues. If you don't have any front ports free or any on the side of your monitor and have to look to plug in the back, I'd recommend a USB extender cable so you cam move the wireless transceiver to the front of your case and high as you can. I did try it right in the back of my computer and when the headphones were wireless with the transceiver in the back, I lost range and had a few more issues, then when I had it on the front of my case. So I highly recommend you follow Corsair's recommendation and place it on the front of your case for best results. Additionally though this can be used as a wired headset, either via the included USB, which doubles as its charging cable or via a standard headphone jack cable, also included. Its nice to get a set of headphones that can be connected multiple ways and without the need of anything special to get working/used. Now if you want to use the advanced features like change the colors of the RGB, adjust the EQ, adjust the Mic feedback so you can hear yourself (which keeps the shouting down, unless I can noob tube someone), or turn the 7.1 virtual Surround you will need to go to Corsair's website and install iCUE to manage and enable those features. There is no memory on these headphones so to use the settings you set you must run iCUE. When just running iCUE to control the headset it plays nice and the impact on my system was not noticeable keeping it CPU use to nor more then a few %. So that wasn't a downside for me since that is the only major OEM software I have running, but keep it in mind you will want to run iCUE software to get the most out of the headphones. **USAGE** Using them is easy enough. Wired/wireless they work. Wired will give you the best sound but only for the highest of the sampling sources. For regular gaming, both work well. The wireless dongle, while 2.4ghz has the range and even when it drops it gets around the interface as fast as possible. To test I started my microwave (I was hungry) and as I got close to it while running I would drop the signal, as expected, but as soon as I shifted a bit I got my signal back strong without issue. So that is great if you don't want to be tethered, which is nice, esp. since the range is quite good so you can get up and grab a snack/drink if needed and still talk. The switch for wireless/wired and volume rocker are very easy to find, the mute button on the mic is on the bottom of the Mic itself and I found it slightly awkward to adjust too, but it isn't horrible and works well. Sound is good, and crisp with a nice boom if you tune the bass up. I had no issues playing games or listening to music/movies. I have better headphones if I want to go full audiophile, but these don't crackle or distort the sound to my ears and happy to use them as a daily driver, esp. in games. I don't have any complaints about battery life, but since they can work wired/wireless/and charge and be wireless, and its at my computer Honestly I'm very happy and was impressed that a wireless pair of headphones that just worked out of the box with no issues. If you want something that can do wired/wireless/old school with some RGB these then I can recommend these headphones. The only bummer is the requirement to run iCUE to get your EQ and other settings, but at least in my testing iCUE has greatly improved and didn't hog my resources or impact my gaming. Happy gaming, see you on the battle field.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dad of a gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, my son kept saying their was a “ticking” sound. Loved the looks of it.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear that. If you require assistance with any of our products, please feel free to reach out: support.corsair.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    dongle to big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they broke after 5 months idk man. there are some things you could fix

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi HexZ,

      Sorry to hear, what broke with the headset? We'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Bulky, Dated Technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want these for gaming, you might be happier with some Air Pods Pro.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Bryon,

      These are full, over-the-ear headphones. Thanks for the feedback, if you have any further questions about the headset, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Was a good purchase, Can't seem to keep a charge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have any issues for around 4 months and I actually enjoyed the battery life & quality of sound from these headphones but now the battery doesn't seem to be able to keep a charge at all making these pretty pricey headphones useless.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Phillip,

      Sorry to hear about the charging issue, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Sound Sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality sucked, and one ear didn’t even work.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Fajita,

      If one ear didn't work then the headset was/is faulty. Please reach out if you still have these and we'll do our best to help out with that and changing the audio profiles to something that better suits you: support.corsair.com

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    Horrible sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound with these headsets, even when using the iCUE equalizer settings are horrible. Everything is flat and tinny. Sound volumes range widely between games that you may play, Dota and Overwatch are deafening at a volume level of 10/100, but sound so flat it's actual distracting.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Justy,

      Thanks for the feedback, if you have any further questions about the Virtuoso RGB, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Not User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with XBOX. Not clear setup and hard to find software for Mac.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Thank you for your feedback. We'd be happy to help if you have any questions/concerns: support.corsair.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset lasted a little over 5 months, after that insane static would occur randomly as well as audio not working well or at all. Sometimes the mic wouldn’t work and even after charging it it would still say low battery. Nice design and when it worked properly it worked well.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Jolianna,

      Sorry to hear that you were getting static disrupting your usage, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Ok Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset good but the battery go down fast always have to charge

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi RudeBoy,

      Sorry to hear about the battery life, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 2 out of 5 stars

    Not as good as you think

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ear pieces are not that great and the mic part comes on and off by its self so when you talking to someone itll say mic off and when you try and click it back on it says mic on/off then you have to do it again to try and get it to stay on.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi MotorJoe,

      Sorry to hear about your experience. Have you checked to see if your headset's and USB dongle's firmware are up-to-date? You may check via Device Settings in iCUE. If the issue persists, please contact us - we'd be happy to get this resolved: support.corsair.com

      -Albert CorsairGaming

  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable, terrible sidetone that Corsair has claimed isn’t experience the same thing for them. The sound is barely better then the void pro a half the price headset. The battery is terrible. I’ll keep my 2 year old void pros till they release void pros with usb c

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Nick,

      Sorry to hear about the sidetone issue, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    terrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible. coulndt even get them to connect to PC worst ever

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear about your experience. Please get in touch with us, we'd be happy to help out: support.corsair.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    Poor sound quality and connection issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not that great and had connection issues

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Mike,

      Sorry to hear about your experience. Have you tried adjusting the EQ settings in our complimentary iCUE software? You can customize the EQ to tailor to your ears. In reference to the connection issue, please contact us - we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Rated 3 out of 5 stars

    its fine until wireless part stopped working

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suddenly when u download the app the wireless part stops working

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Jayr,

      I'm certain we can help. Please reach out at any time: support.corsair.com

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    WHAT A JOKE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these things is literally the worst out of every pair of headphones I've ever owned. On a full charge, I got a pathetic FOUR HOURS out of these. That's absolutely ridiculous for how much money they demand.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi David,

      Sorry to hear that you're getting such low battery life. Could you try cycling the battery? Allow the battery to fully drain, then fully charge back to full while off. If you're still experiencing poor battery life after this, please reach out to our support team so we may assist you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 2 out of 5 stars

    Didn't last 6 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wont ever buy corsair headset again. was not comfortable, got very warm on the ears, and sound quality not as good as Steelseries at comparable price point, and battery life was next to nothing after 5 months of using it daily.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi GryphenGhost,

      So sorry to hear that the battery life wasn't lasting anymore, it should have been lasting for a lot longer. Can you try cycling the battery? Fully drain the battery, then allow it to fully charge back up. If you're still having issues with the battery after this, please reach out to our support team so we can assist you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 3 out of 5 stars

    Didn't like the sound at all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a $70 pair of headphones that sound way better than these.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Kennedy,

      What seems to have been the problem? Did you set up a different sound profile that had more bass? Please contact us if you require any help: support.corsair.com

      -Art CorsairGaming