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Customer reviews

Rating 4.2 out of 5 stars with 2481 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the superb sound quality and comfortable fit of the VIRTUOSO RGB Wireless Gaming Headset. Many appreciate the long battery life and wireless convenience, although some find the headset heavy and the bass response could be improved. A few also noted that the price point might be considered high by some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,482 reviews
  • Rated 1 out of 5 stars

    Made for a very small human.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean out of the box these things are well built. Look and feel like they are top of the line.. but after 20 minutes of wearing them, the pain starts. I have a normal sized head and these things are tight. And the ear cup isn’t deep enough so it puts pressure on the ears. Not ideal for any music/gaming session. Return is in process.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello,

      And sorry to hear. I do hope we have something else that'll work for you. Feel free to check out our site directly, and contact us if you have any questions: support.corsair.com

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Worst piece of chunk ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge on it, over time, would go down further and further, until it could barely be off the charging cable for 5 minutes before it beeped saying it was low on power. Now, less then 4 months after I bought it, it has stopped working completely. It won't turn on, won't charge, and doesn't even detect a charge from ANYTHING

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Michael,

      We can help! Please contact us directly: support.corsair.com

      -Art CorsairGaming

  • Rated 1 out of 5 stars

    Great while it lasted

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset was great while it lasted, but the headset broke with in the first year. The Right eat Piece broke off from the actual headset. You would think headsets that cost 225 would actually last longer than this.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Robthemanbob,

      Sorry to hear that the headset broke so soon, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    0/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones I’ve ever used. Audio cracks when using via Bluetooth, constant noise and “battery charged” alerts when playing plugged in. I’ve had better audio from significantly less expensive headsets. 0/10 would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi,

      Sorry to hear about your experience. Did you update your headset to the latest firmware via our iCUE software? The voice prompts may also be disabled via the "Device Settings" in iCUE.

      We'd appreciate the opportunity to further look into this and provide a solution to any issues - please reach out directly to our Support Escalation team at SES@corsair.com with a screenshot of this review and our team will assist you ASAP.

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is garbage. It sounds terrible ans has zero features. It’s not anywhere near worth the money I paid for it. Buyer beware, if you’re looking for a high end headset look elsewhere. It does not have the ability to “blend” chat and game sound, which was a dealbreaker for me.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi JBuckey,

      Thanks for the feedback, if you have any further questions about the headset, please feel free to contact our support team: support.corsair.com

      -Brian CorsairGaming

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Amazing Headphones, After you Update Them

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tested quite a few sets of wireless gaming headsets and these corsair virtuoso wireless gaming headphones are one of the best! However, there are some technical issues that Corsair needs to work on. If you can get past the issues you will have a great set of headphones. In the box was the headphones, microphone, slipstream dongle, audio cable, USB A to USB C cable and a really nice quilted carry case. When you look at the headphones you immediately can tell that they are quality. The metal forks, hinges, ear cups and headband all feel premium. When using the headphones they feel comfortable, the sound is excellent and they get pretty loud. The wireless slipstream dongle and microphone also worked great However, I didn't get these great results right out the box. As I mentioned earlier, there are some technical issues which initially made these headphones a pain. Out of the box the headphones sound flat and are not very loud. This is because the headphones and dongle need a firmware update, which you can only get from the Icue software. This is where I had technical issues. The ICue software was not compatible with all my computers. On one computer it wouldn't work at all. On another computer the audio driver wouldn't work. On the 3rd computer it worked without any issues at all. So I would say your results will vary depending on hardware. Once the headphones and dongle are updated you don't need the software anymore and the headphones will sound great on any computer you use them on. Also, here's a pro tip for anyone who can't make them work at all. In windows, open device manager > click view >  select show hidden devices> expand Audio inputs and output > Delete all the drivers for Corsair. Reboot the machine and install the dongle again.they should work now. With all this being said, I really do love these headphones, and highly recommend them, just make sure you update them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not Reccomend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to the good reviews. Had it for almost a year and just tried the mic with my friends to play some games but unfortunately this headset does not perform like advertise. It works fine when connected to the PC once you go wireless there's stuttering, static and the mic does not work in wireless mode.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello Akira,

      We can definitely help you with the problems, please reach out directly at any time: support.corsair.com

      -Art CorsairGaming

  • Rated 2 out of 5 stars

    Resets and stops working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly has usb issues with PC causing it to reset.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Mike,

      Sorry to hear that it was resetting often, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset LOOKS amazing but works like TRASH! Wireless dongle is a joke, it literally cuts off every 5 min. My friends keep mentioning how my mic cuts of mid sentence. This is a huge blow for me, 180$!?!?!? I gave it more then a fair chance, its been a month!! Never buying Corsair peripherals again...

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Skrr12,

      I'm afraid it sounds like the headset could be faulty, or the dongle itself, please contact my colleague directly for assistance, she'll take care of you: [email protected] CorsairGaming

  • Rated 2 out of 5 stars

    Not an upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Micraphone wouldn't stay connected. Short Range. Not worth.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Kate,

      Do you still have the headset? We'd love to try to help: support.corsair.com

      -Art CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but does not meet my* expectations

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality headphones, the metal body gives it a solid feel. They set a little loose while wearing them but that varies between different head sizes. The padding is decent but I started to feel discomfort after 40-60 minutes after wearing them. The mic quality was supposedly better sounding than my previous headset (wired razor kraken for reference), the bass is clearer and deeper and overall better, however there was an echo for the other person on the Xbox live party. Speaking of Xbox, the wireless function is not compatible with any Xbox consoles, which was a little disappointing. It does still work with the auxiliary cable provided but there is no rgb function and it kinda defeats the purpose of the headset being wireless. The mute button also does not work while the auxiliary cable is plugged in and that was inconvenient and the only way to mute was to unplug the mic altogether. I have not tested the headset's wireless function on PC so I cannot justify it's wireless quality. Pros: very solid feel, sounds good, clear mic, and of course rgb lol Cons: doesn't work for Xbox, uncomfortable after about an hour, subtly loose on head, potential mic echo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year it has gone to garbage. Icue wont see it properly, it hurts to wear for longer than 15 min, and I hit the cable pluging it in (wich is the only way to use it) and it will stop working.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear about your experience. Considering our headsets carry a 2-year warranty, please get in touch with us - we'd be happy to resolve your issues: support.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Unlucky

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i think the headphones are great however, mine i believe came in faulty. Every now and again the headphones will have loud audio pops that sound distorted and last usually around 5-20 seconds and it happens often enough to be annoying

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi JayZ,

      Sorry to hear that the headset is getting audio pops, we'd like to help! Please reach out to our support team so we can work with you directly: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s all the rave about this? Sound wasn’t emersive as other head sets, ear padding is too thin, microphone is annoying because it can’t retract and only be removed, wireless didn’t connect so I had to use wired, wired lost connection intermittently.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Jonathan,

      Sorry to hear about your experience. Please contact us regarding the wireless connection, we'd be more than happy to help: support.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Not mean to be worn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only guess this headset went through little to no quality control as there are constant small issues with sound, but the main problem is that there is absolutely no support or padding for your head, making it very uncomfortable to wear, even for small amounts of time

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hello John,

      It shouldn't be worn for a long period of time, but it's not an issue if it's worn by people not experiencing comfort issues. As far as the sound goes, if you're having issues with anything related to it then please contact us so we can try to help: support.corsair.com

      -Art CorsairGaming

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fantastic lightweight, comfortable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lightness and comfort of the ear cups are above average. When you hear the name Corsair, you think memory modules and indeed their software suite had great configuration options but also includes pc monitoring stuff like temperature, etc... The mic has a nice light that glows to indicate if on or off in regard to mute, very handy. The controls are great, and the included cables give you many hookup options. I would have like Bluetooth capabilities in case your not just play games and want to be untethered but my personal quibble. Sound reproduction is well above the price range and is very enjoyable as well as is the comfort factor well using for extended periods of time. The battery life is good but the usb-c charging cable allows for fast recharges, so a good plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Fragile and made with cheap plastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 short months of owning this pair of headphones the ear cover fell off on its own, I have never been hard on my headphones but the plastic pieces used to keep the cover attached to the headphones broke off after basic wear and usage.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Alex,

      Sorry to hear about your experience. Considering our headsets carry a 2-year warranty, we'd be glad to make this right: support.corsair.com

      -Albert CorsairGaming

  • Rated 1 out of 5 stars

    Sound Cuts Out!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone sound cuts out randomly. I even returned them under warranty and the second pair does the same thing. Headphones also hurt your ears after playing for a few hours. Literally the only plus is the fact that they’re wireless. Trash.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Choski,

      Sorry to hear that the headset cuts out, we'd like to help! Contact our support and asked for the case to be escalated, we'd like to continue helping you: support.corsair.com

      -Brian CorsairGaming

  • Rated 1 out of 5 stars

    I wouldn’t recommend this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 1 month by being wireless. After that for the last 19 months I could only use it plugged in to my pc until last week they finally stopped functioning.

    No, I would not recommend this to a friend
    • Brand response from Corsair
      Posted .

      Hi Rikoriko,

      Sorry to hear about your experience. Have you tried re-pairing your VIRTUOSO to its included USB dongle? Considering our headsets carry a 2-year warranty, please contact us - we'd appreciate the opportunity to get a replacement into your hands: support.corsair.com

      -Albert CorsairGaming

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Corsair reliability and style

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the only company I trust for my PC's CPU cooler, comes the Corsair Virtuoso. If you enjoyed their line of HS headsets, these feel like a premium version of them. Comfortable, very versatile earcups (able to twist them for easier fitting), and a solid metal design make these feel worth the money. Surprisingly light for the materials used, too. Microphone is surprisingly good quality as well. Of course, most headset mics will never surpass a standalone one, these make a good effort. They sound clear, with decent background noise filtering. These special edition models also come with a nice carrying bag with metal magnetic clip, enhanced mic, and metal earcup casings. (standard model are a grosser looking glossy finish) My ONLY nitpick is that the earcups themselves could be a big larger, but they do still fit comfortably. (and I have an admittedly big head.)

    I would recommend this to a friend