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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2481 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the superb sound quality and comfortable fit of the VIRTUOSO RGB Wireless Gaming Headset. Many appreciate the long battery life and wireless convenience, although some find the headset heavy and the bass response could be improved. A few also noted that the price point might be considered high by some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,481 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great with my PS4 Pro. I like everything about the headset from the looks to the lighting effects. The sound is great on all games on PS4 and the mic quality is probably one of the best headset mics out there right now

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    A true Enigma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are an enigma to me. They are really comfortable, albeit a little loose for my tastes. The Mic is literally perfect and everyone I played with said I sounded like we were playing couch co-op right next to each other. The bad is the weird decision to not allow sound profiles to be saved to the headset and the inability to utilize the surround sound option when not connected directly to the software. For this reason I can 100% recommend these to someone who only plays PC and has no intention of playing them on any other console because the moment it is disconnected from the PC it resumes its base EQ settings and loses the ability to access to surround sound. Just an oddity for how expensive these are.

    I would recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi Tilrik,

      Thanks for the feedback. If you have further questions about the headset, please feel free to reach out to our support team: support.corsair.com

      -Brian CorsairGaming

  • Rated 4 out of 5 stars

    Worth it for PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used this headset with a pc. It takes time to get it right but once you do it's a great headset. If its giving you problems remember to set all your sound options to default and work through it from there (even the in-game settings) and definitely use the icue software to really fine tune it. If you have the patience to set it up right this headset is the best wireless option for pc in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, Not Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I am happy with the product, so my complaints\critiques are just minor issues for me, but not enough to regret the purchase or feel that I should find a different option. The build quality (a huge issue I have had with other options) is excellent. Everything feels very high-quality. They are comfortable as well, though after extended wear there is some general discomfort on my ears, but again, not enough that I feel like it is an issue. My main problem is volume output. On the Xbox Series X via the required 3.5mm cable connection, the volume is only controllable through the console, and the volume gap between the loudest (too loud) and lower setting feels just a bit too quiet. This same issue wasn't experienced via the bluetooth dongle on a PS4 (sound was excellent for Last of Us 2).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth the $

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are unbelievable. My son has had at least 10 headphones and these are be far, his favorite one. He doesn’t use the others now since he got this headphone. My son said they are crystal clear and great for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build/sound quality, and they look sick AF! I would highly suggest these if you're trying to get a sound upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    No Spatial Audio Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what its worth, this headsets build quality is top notch and feels comfortable on the head. The mic is also very nice, all my friends on Discord have told me how much better it sounds. Unfortunately, thats where the pros stop. The main thing you want to buy headphones for are audio fidelity, which this headset definitely lacks. Corsair, for whatever reason, decided to lockout any of the spatial audio codecs such as Windows Sonic, Dolby Atmos and DTS Headphone X in their most recent firmware for their iCue software. I have used Atmos ever since it came out and now I cant. The built in 7.1 mode in iCue. It significantly reduces audio clarity and sounds like a jumbled mess. I've had these for 1 day and used them for 4 hours and they will be going back to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi CurtD,

      We're looking into this problem, please be a bit patient while we sort it out and have the headset working again as it should for you.

      If you need any assistance, please contact my colleague directly in the meantime: [email protected] CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh.. mic sound isn’t the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the headset is strong and firm. The RGB lights is kinda kool but the mic sound isn’t the best. What my friends tells when playing online, they hear little choppy noise.. like I keep getting cut off when I’m talking. That’s a big thumbs down for me.. plus I paid over $200 for these headset.. smh

    No, I would not recommend this to a friend
    • Brand response from Corsair Art
      Posted .

      Hi,

      Sorry to hear you're experiencing an issue with the microphone. Please get in touch with us, the "choppy noise" is not normal behavior and we'd be happy to help: support.corsair.com

      -Albert CorsairGaming

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i use this for pc and ps5. With the surround sound for pc. Wish you can use the surround sound for ps5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wont regret

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well-suited for first-person shooter games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset I’ve Used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of consistent use, this is hands down the best headset I have found. The sound quality is incredible and they are very comfortable to wear for longer periods of time. Also very nice that they’re compatible with PS4

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming. Sound is great very clear and useful for first person shooter games.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended this item if your looking for a long term Headset , it is as good as the newest releases from Corsair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Gaming Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing! The build quality is excellent, not flimsy and doesn't feel like it's going to snap trying to put it on. The rgb is a pretty nice touch. Haven't had any problem using them wireless or wired.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy but worth it. Extremely clear. Was hesitant to spend that much but I’m satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It’s good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good headset, I enjoy how it sounds when I am playing music and videogames

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great after one small tweak

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit on the heavy side, but still very comfortable on the head. The EQ 100% needed some work in the iCue software. Everything sounded extremely muddy. Once we got that cleared up these things work great. Mic is crystal clear too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from wired with a table mounted microphone to a wireless headset is a great leap forward for my setup. Sound quality is pretty ok. Most of the time it isn't an issue but i do get some listening fatigue after about 2 hours. I have a large head (Size 8 fitted cap), so it gets a little tight on my head. Battery life is ok. I wouldn't go more than two long gaming sessions without charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great headset!! Great sound, love how it has a headphone jack so I can hook it up to my phone some times if I am not near my computer. Microphone can be easily separated. Love the RGB colors as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product slightly pricey

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has overall good sound quality, good build quality, good battery life, and good microphone quality; my only gripes are Bluetooth via usb and the left outer earcup is falling off be it still works fine( as shown in pictures).

    I would recommend this to a friend