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Customer Ratings & Reviews

Model:
CRICKET WIRELESS $25 BBY 2018
SKU:
6216381
Your price for this item is $25.00

Customer reviews

Rating 4.7 out of 5 stars with 1877 reviews

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Pros mentioned filter

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94%
would recommend
to a friend

Customers are saying

Customers love the ease of use and the price of the $70 Refill Card, frequently citing it as easy to set up and a good value. Positive feedback also highlights the network coverage and signal strength, with many users reporting satisfactory service. However, some customers experienced difficulties with the activation process. Concerns were also raised regarding additional fees associated with the card.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,876 reviews
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Inactive cards sent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 cards to date. All 3 have been inactive. Wasted 20-30 minutes each time on the phone w/ BB customer service to get the cards activated.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Went elsewhere from this service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt care for there cellular service and their customer service with this company is to be desired. Cheap quality phone Cricket makes so I'm glad I left. The phones freeze and service is spotty. Glad I left

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok *VM clarity lacks*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for a non contract but lacks clarity on voice mails

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    gets to job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son. Fair way to keep someone in contact.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prepaid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great card for a back up prepaid phone............

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i paid and when i try to add it to my account cricket says it is not active. when i go to best buy they say it is activated. someone is lying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't forget tax on this item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it with regular price because when the tax added to the item you are paying more than the value of the card. However actually you don't need to pay any tax if you simply pay via Cricket App.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much for only talk and text

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not take this if it's not with the bundle offer who pays $25 for only talk and text now a days you get 2 GB of data with same price in other networks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn’t activated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this w/SIM card (3in1) & wasn’t activated. Cricket said I’d have to get it activated in store before I can use it. Quite annoying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Prepaid card received without activation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am calling customer service for 2 hours. Card arrived without activation.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Didn't even work. Waste.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Even best buy employee couldn't get it to activate. Bull.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a difficult time to get this service activated. i had to go get a cricket outlet and they charge me $38 to activate the sim.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this card never worked when I bought it because the authorising agents gave me wrong telephone number that did not work. i was left out on the street waiting for a lyft driver who tried to contact me on the non existent number. I will not recommend this product at all. I have asked for my money back.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Rated 2 out of 5 stars

    no service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    barley get any service when im on the road. cheap but comes with the price

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Thank you for the review! cricketwireless

  • Rated 1 out of 5 stars

    Simple Top Up but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The payment plan says you get 5G for $40. However, that's not the case. After you have top off with the $40 you receive an email which then indicates you have to direct deposit to them another $5 to make that happen. Otherwise, you will receive only 2G and have a $10 balance. Not good, Cricket. Revise your text accordingly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    BestBuy sent me an unactivated card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy sent me an unactivated card. In short, a useless card.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need refillable cards

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dislike how you miss 1 day of the plan and have to pay for the fee

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Criket Wireless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other plans available at better pricing . would not purchase again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend. Pay a couple bucks more for better service elsewhere

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    High speed data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 1GB is for the high speed data. I may shop other provider's product next month.

    No, I would not recommend this to a friend