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Customer reviews

Rating 3.9 out of 5 stars with 150 reviews

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77%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Alcatel Pixi Theatre 4G LTE's screen size, price, and ease of use. Many appreciate its ample memory and storage, along with the battery life and various features offered. However, some customers express concerns regarding the camera quality and occasional performance issues, such as the phone freezing. A few also mention challenges with the phone's volume during calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    High quality inexpensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these, for 12 yr old daughter and self. Love cricket reception in my spotty area. Really happy with phone. Amazing amount of internal storage. Faster than any other cheap phone I have had. Sound quality great. Only complaints? Not the best camera(its okay) sometimes slows on internet.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera quality, Performance

    Rated 4 out of 5 stars

    Need a good phone that doesn't cost hundreds...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone actually works better than the more expensive phone I bought at another store. Other phone kept getting too hot and camera never worked when needed. This is great if you have a low budget and need something with good basics.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Big screen on an affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price (80) the screen is huge. The processor speed is very good the only downside is that the screen bright is lame on sunlight and phone volume on calls too.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Big screen, not much else.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a stop gap phone for about a week til my first choice came in, and this one was serviceable. The calls were nice and loud and the screen is big but that's really where the positives end. Battery life is real bad. By 2pm at work, without heavy usage, I was at less than 50% Screen doesn't get bright at all. I had trouble making out what was on the screen even in indirect sunlight. Even at 59.99 it was barely worth the price. I wouldn't pay more than that for a phone like this. I will say that for my area and usage, Cricket Wireless so far is superior than Boost. I get 4g in areas where I couldn't before.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a decent phone for the price. It functions properly and is not super slow. The camera is mediocre but overall it gets me through day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great phone great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a big screen good for watch videos no HD but is ok. The only problem is the case im buy one on eBay but few to chose.for the kids is good.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Average smartphone for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd review and after using for 2 months. First, getting a good picture is almost impossible so if wanting to take alot of pictures, please choose another phone. Even with the suggested app to improve photos does not work well. Capturing a screenshot is extremely easy with the press of a button from the dropdown menu. I really like having this feature because I'm an avid planner girl, Davenpeep, and Pinterest fan. This phone is pretty sturdy and I found a glass screen protector and case on Amazon that has protected from a few drops. Like some other reviews, the speakerphone is almost impossible to be heard and needs to be redesigned. Calls with and without Bluetooth receive well. Text messages are received well from non-iPhone users. I have trouble with group messages and viewing pictures from iphones. Over-all, I think if this phone we're $40, it would be decent but I would never recommend anyone pay $80 or more. There are definitely better buys with a much better battery also. The battery on this phone is horrible and drains super fast.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget phone. Phone is pretty big and works well.. In comparison to the top of the line Samsung /iPhone.. Main difference is the camera quality. Other than that.. I don't see a big difference . So pay $1000 for a name brand or $100 for alcatel

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Not a good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not keep the text notification turned on. Could not use the speaker phone it would echo to bad. And when I would talk to people they said it sound like I was in a box. So went back to a windows phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality, Volume

    Rated 2 out of 5 stars

    Storage is great and size of phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is awesome except when it comes to the volume of the phone. I had switch back to my old phone because when it comes to having a conversation on the phone you can barely hear the person on the other end. The speaker phone is horrible too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall a grear value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value, but a little hard to hear people. I'll update if it's the service.

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nice starter device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok phone for a beginner I the phone world. Camera is low quality.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another cricket phone again .. this phone was horrible .. the sound quality the specs .. just horrible

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    No recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the day time. The color is dark. Can even see

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Definitely a get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone with only the first review on here. So I figured it sounded like it would be a great phone and a good price for it. I have had nothing but trouble with this phone. First the phone would constantly freeze and shut off on its own. Then I had to factory reset the phone for anything to work at all. So I lost all my information because it said it backed up on my Google account and didn't. Then the speaker started to mess up and making a screeching nose anytime the phone would go off. Then it just stopped working all together and it has yet to work ever again. I've had this phone for about 3 months now and wish I never got it. Yeah the screen size is nice but if you watch 1080 videos they are beyond blurry. I don't know if I just got a defective phone or what the case is but I hate it. Will definitely remember next time I ever get a phone from Best buy's to get the warranty on it.

    No, I would not recommend this to a friend