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Customer reviews

Rating 3.9 out of 5 stars with 150 reviews

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77%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Alcatel Pixi Theatre 4G LTE's screen size, price, and ease of use. Many appreciate its ample memory and storage, along with the battery life and various features offered. However, some customers express concerns regarding the camera quality and occasional performance issues, such as the phone freezing. A few also mention challenges with the phone's volume during calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-13 of 13 reviews
  • Rated 1 out of 5 stars

    bad cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good enough memory even though it states it is a 16gb, the speaker phone sucks not loud enough and while connecting to the AUX cable or through Bluetooth on either car didn't really connect correctly like the size of the phone though.... too bad

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Horrible phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another cricket phone again .. this phone was horrible .. the sound quality the specs .. just horrible

    No, I would not recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 1 out of 5 stars

    pass on this heap of garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a horrible phone. freezes, doesn't update and has limited storage. hot garbage full of baby diapers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    No recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the day time. The color is dark. Can even see

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Has a very disturbing echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess for the low price we paid it was worth it, maybe the network is what makes the calls echo so badly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very poor phone don't buy! it just looks nice lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I going to buy an new phone already and I just got this phone ! Features just don't work as a supposed to

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For about a year, then it just went to a black screen... of course lost everything. Cheap phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good phone to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i did not like the phone was because there is no phone cases for this phone anywhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of this dumb smart phone, I was so happy to purchase a real smart phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone freezes and apps crashes. Didnt even have phone a week before i returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger connection was broken and couldn't get signal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Definitely a get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone with only the first review on here. So I figured it sounded like it would be a great phone and a good price for it. I have had nothing but trouble with this phone. First the phone would constantly freeze and shut off on its own. Then I had to factory reset the phone for anything to work at all. So I lost all my information because it said it backed up on my Google account and didn't. Then the speaker started to mess up and making a screeching nose anytime the phone would go off. Then it just stopped working all together and it has yet to work ever again. I've had this phone for about 3 months now and wish I never got it. Yeah the screen size is nice but if you watch 1080 videos they are beyond blurry. I don't know if I just got a defective phone or what the case is but I hate it. Will definitely remember next time I ever get a phone from Best buy's to get the warranty on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone worked for about 3 weeks. Too late to return to Best Buy. Referred me to Alcatel. Good luck with that. No resolution. Getting lots of feedback and echo on calls. Guess I will use it for a paperweight. Don't waste your money on this one.

    No, I would not recommend this to a friend