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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2545 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the 1500VA Battery Back-Up System's long battery life, strong performance, and ease of use. Many appreciate its surge protection capabilities, reasonable price, and the informative display. While some found the unit heavy and noted occasional software challenges, the positive feedback on its functionality and features outweighs these minor drawbacks. The system's setup is also praised for being straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,545 reviews
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - highly recommended to buy. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Back Ip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery back up works fantastic - We are very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This battery backup will handle most computer devices. It will protect them, and keep them running when the electricity goes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit meets all my expectations. It handles my equipment, while being very quiet and unobtrusive due to its thin profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice UPS

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery back-up system. Cheaper than some other brands, but still works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something that could be the workhorse I was looking for and this filled the need and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fingers crossed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at this time hope it works when we really need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great batterie backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great!!! Really slick and easy to setup 100%!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent UPS, and unlike APC's products the audible alarm can be disabled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast shipping and great customer service would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a UPS that would keep my Cisco switch running for 4 hours it went 6 hours and i turn the main power back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues at all. Plenty of ports to plug into

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with setup and use. Will be looking to add another and use smaller sizes for other electronics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CyberPower's customer service is lacking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a little over a month, the UPS started to make a high-pitch whine (my guess is coil whine from the charging circuit) and reporting battery life of 55% despite having no power loss to the mains power. Tried to contact Cyberpower support, which they were decently quick to respond via email, but clearly did not want to read over any of my details or issues very clearly. After a bit of back and forth, they determined the UPS was working fine, except the issue they were trying to solve, was not the issue I was having. At this point I'm under the assumption they are not going to do anything to rectify the issue. As far as the UPS goes when it was functioning, it was okay. It's a little on the cheaper side and should've been a warning sign to begin with. In general, the consumer UPS market kinda sucks and you get taken for a ride in terms of price for what you get. In general, a good UPS comes with voltage regulation (in the case of a brown-out), simulated sine-wave output, and some sort or power bypass for when voltage from the wall is good rather than passing through the battery, which this had all of those, the quality and ultimately the companies lack of customer service has turned me away for good. Cyberpower's customer service has left me with a $170 paperweight, which at least I can get a replacement battery for $105. This is my 2nd Cyberpower UPS that's up and failed me within the past year.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello AgentMay, We are sorry to hear that your experience did not meet expectations and would like to review the case with you, if you have the time. Please reach out to our support team 877-297-6937 and ask to speak with a senior technician and we can make sure we're on the same page. We hope to hear from you! CyberPower

  • Rated 5 out of 5 stars

    works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very good you should always have some kind of battery back up system in every home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS is a must have for your computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I check all the other UPS on the market and found the Cyberpower to be the best for my needs. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, solid UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good UPS. No problems at all. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a excellent equipment. I never any issue with it. I recomended 100% guranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended, keeps power to devices, nothing more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for my modem to have use of internet while power is out. Also will charge cell phones through usb on front.

    I would recommend this to a friend