Customer Ratings & Reviews
- Model:
- LX1500GU
- |
- SKU:
- 3938817
Customer reviews
Rating 4.8 out of 5 stars with 2546 reviews
(2,546 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 1500VA Battery Back-Up System's long battery life, strong performance, and ease of use. Many appreciate its surge protection capabilities, reasonable price, and the informative display. While some found the unit heavy and noted occasional software challenges, the positive feedback on its functionality and features outweighs these minor drawbacks. The system's setup is also praised for being straightforward.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
So so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery died after 3 years, gives no warning, just dies and you find all your devices off. Unit does not turn back on after a power outage
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello,
Thank you for your review. This UPS unit has a user replaceable battery and it is recommended to replace the batteries every 3 years. For more information on battery replacement and tips for how to track battery health, please contact our Technical Support team at 1-877-297-6937 (Option 1) for assistance. We hope to hear from you!
Rated 1 out of 5 stars
Not really sure what to think
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On 10/13/18 roughly 5 minutes after shutting my PC down it switched from battery power to main power an estimated ten times then popped and started burning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worse piece of junk I ever bought
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it for less than a year. If the power goes away it turns off. The only thing on the battery back up is a modem and two hubs (Hubitat and Hue), so should not be drawing to much power. Works mostly as a very expensive power strip. I DO NOT recommend this product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday. Charged overnight. Running off my generator. The dang thing will only run the protected outlets off battery power and not off the AC in. Gonna return it, even tho it’s probably just a dud.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Bryan,
Thank you for providing feedback on this product. This UPS is not recommended to be ran in tandem with a generator. The generator can cause infrequent frequency noise and voltage drops that will cause the UPS to switch to battery mode more often than not and cause the battery to have a shorter life span. In the future please feel free to contact tech support at 1-877-297-6937 (press 1), we'd be happy to help!
Rated 1 out of 5 stars
Not for use with PFC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on older computers that don't have PFC power supplies. It destroyed two new PCF computer power supplies in my latest PC build and now it shuts off randomly. Only had it a year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't lose data! Product does not work with all PSU
No, I would not recommend this to a friend


