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Customer Ratings & Reviews

Your price for this item is $152.99
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The comparable value price is $169.99

Customer reviews

Rating 4.8 out of 5 stars with 2546 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers admire the 1500VA Battery Back-Up System's long battery life, strong performance, and ease of use. Many appreciate its surge protection capabilities, reasonable price, and the informative display. While some found the unit heavy and noted occasional software challenges, the positive feedback on its functionality and features outweighs these minor drawbacks. The system's setup is also praised for being straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,546 of 2,546 reviews
  • Rated 2 out of 5 stars

    So so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery died after 3 years, gives no warning, just dies and you find all your devices off. Unit does not turn back on after a power outage

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello,

      Thank you for your review. This UPS unit has a user replaceable battery and it is recommended to replace the batteries every 3 years. For more information on battery replacement and tips for how to track battery health, please contact our Technical Support team at 1-877-297-6937 (Option 1) for assistance. We hope to hear from you! CyberPower

  • Rated 1 out of 5 stars

    Not really sure what to think

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On 10/13/18 roughly 5 minutes after shutting my PC down it switched from battery power to main power an estimated ten times then popped and started burning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse piece of junk I ever bought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for less than a year. If the power goes away it turns off. The only thing on the battery back up is a modem and two hubs (Hubitat and Hue), so should not be drawing to much power. Works mostly as a very expensive power strip. I DO NOT recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this yesterday. Charged overnight. Running off my generator. The dang thing will only run the protected outlets off battery power and not off the AC in. Gonna return it, even tho it’s probably just a dud.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Bryan,
      Thank you for providing feedback on this product. This UPS is not recommended to be ran in tandem with a generator. The generator can cause infrequent frequency noise and voltage drops that will cause the UPS to switch to battery mode more often than not and cause the battery to have a shorter life span. In the future please feel free to contact tech support at 1-877-297-6937 (press 1), we'd be happy to help!

  • Rated 1 out of 5 stars

    Not for use with PFC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on older computers that don't have PFC power supplies. It destroyed two new PCF computer power supplies in my latest PC build and now it shuts off randomly. Only had it a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't lose data! Product does not work with all PSU

    No, I would not recommend this to a friend