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Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.7 out of 5 stars with 1968 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers commend the 450VA Battery Back-Up System for its battery life, performance, compact size, surge protection, affordable price, and ease of use. Many appreciate the generous amount of outlets available. However, some customers have noted the absence of a USB port, while others have mentioned concerns about noise, weight, and alarm issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 1,968 reviews
  • Rated 1 out of 5 stars

    Cyberpower - don't waste your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when my 3yr old APC 450 died and the local store was out of similar APC units. CyberPower... what a piece of crap... dead in 4 months... the battery no longer holds a charge and immediately drops any load in a power event. Will never purchase this brand again.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      We understand your unit is not properly preforming and is not providing any battery backup. This unit does come with a 3-year warranty. Please give us a call at 1.877.297.6937 and dial 1 for technical assistance to resolve this issue. Hope to hear from you soon. CyberPower

  • Rated 3 out of 5 stars

    cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the longest lasting but it was very cheap when on sale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was only given 16 days to return this. We purchased this for our new server that we had new software installed on for the company. Once we had everything installed, we realized this was not sufficient for our server during power loses. We realized this 20 days after purchase. We are just at the 30 day mark after purchase and I have been trying to talk with someone at best buy and all I get is "rules are rules" and we can not over ride it. Fine, this will just mean our company will take our business elsewhere. Im very dissapointed in the 16 day return policy. This is ridiculous.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cyberpower basic UPS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product at a fair price. Plenty of outlets for electronics. Orientation of outlets is problematic for AC adapters. Overall I'm satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This CyberPower 450VA battery back up would not power up. i tried the reset button. I held the button for 2 sec per the instructions but nothing worked. I've owned CyberPower backup before and had no problems with it. I returned this one for a refund.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, thank you for taking your time to leave a review. It appears the unit purchased was DOA while these units do come with a 3-year warranty we recommend brining this back for a refund. Please reach out to our technical support team if you have any questions at 1.877.297.6937 and dial 1 for technical support. CyberPower

  • Rated 5 out of 5 stars

    Surge protection and battery backup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for an area with multiple devices and equipment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse than a paperweight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute trash. Could be a nice paperweight but cord makes it difficult to have a desk. Didn't work out of the box and Best Buy refuses to take it back and CyberPower's warranty service is a joke.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, we're sorry to hear about your experience with your UPS. We would like the opportunity to assist you with your issue. Please feel free to give Tech Support a call at: (877) 297-6937 for assistance. Thank you for your review. CyberPower

  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on hand, powerful enough but affordable for my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Local customer service no longer exists by phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the product I wanted. On-line help from Philippines. Impossible to reach local staff by telephone resulted in wrong product being purchased.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Please reach out to our support team at 877-297-6937 and we'd be happy to assist. Thank you for your review! CyberPower

  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can make your stuff safe in power outages and safe wiring

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy another brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year later this device stopped functioning properly. Constantly flipping over to battery despite the fact power has not been lost and battery dies after a few seconds.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Bowie, the SE450G1 comes with a 3 year warranty from date of purchase. Please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you! CyberPower

  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brooke quickly. Wasn't strong enough for what we were using it for even though we asked. But without even losing power it quit working.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Jenn. The unit comes with a 3-year warranty from the date of purchase. Please reach out to our Technical Support team at 1-877-297-6937 (press 1) and we'd be happy to assist. Thank you for your review! CyberPower

  • Rated 1 out of 5 stars

    Defective CyberPower Units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these units. One was defective and never came on. The other runs for 2 hours then turns off. Very disappointing as I had bought them when I travelled abroad in an area where we experienced constant blackouts and needed these to protect my electronics.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      We are sorry to hear that about your unit. The unit comes with a 3-year warranty from the date of purchase. Please reach out to our Technical Support team at 1-877-297-6937 (press 1) and we'd be happy to assist. CyberPower

  • Rated 1 out of 5 stars

    It's worthless get a bigger one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrown out money. It won't keep up a small form factor PC and a single monitor. Every morning it's screaming in pain. Sad part is the computer was off. Hold the button and restart it and it works till the next day. 450VA should have been more than enough especially with the current on. Couldn't return it because of the pandemic so it's good for keeping a clock radio running . Like I said get a bigger one or get an APC.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Cybdiver,
      Thank you for taking the time to write a review. We are always looking to improve and value your feedback. Our Technical Support team would love a chance to review the issue and is necessary process a warranty service. You can reach us at 1.877.297.6937, we look forward to working with you!

  • Rated 1 out of 5 stars

    Half-a-star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest piece of poo that I've ever purchased. I needed a surge protector and battery back-up for an overseas trip. Straight out of the box the battery was dead, and the surge protector side died two days later. Buy at your own risk!

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      We are sorry to hear that about your unit. This unit comes with a 3-year warranty from the date of purchase. Please reach out to our Technical Support team at 1-877-297-6937 (press 1) and we'd be happy to assist. Thank you for your review! CyberPower

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died in less than two years. Called the warranty number and left a message. Never got a callback. Warranty will expire in days now. Not worth my time for a $50 piece of junk to hunt them down.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, I understand your UPS has failed. We will honor the warranty for the UPS since the warranty period is 3 years. Please give us a call at 1.877.297.6937 and dial 1 for tech support. CyberPower

  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it’s supposed to. It doesn’t take up a lot of space like the others did with less power ratings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact design for small spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This power backup has suitable power for the few critical devices that don't already have a builtin battery.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CyberPower - 450VA Battery Back-Up System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not hold in place on the wall and loses its connection with the outlet. Poor design

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works as advertised. Just as it should! It is black and has a green activated light!

    I would recommend this to a friend