Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.7 out of 5 stars with 1968 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the 450VA Battery Back-Up System for its battery life, performance, compact size, surge protection, affordable price, and ease of use. Many appreciate the generous amount of outlets available. However, some customers have noted the absence of a USB port, while others have mentioned concerns about noise, weight, and alarm issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 1,968 reviews
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Reliable Insurance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of equipment that provides good protection against surges and electrical outages.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Havent been able to use it yet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power hasnt went out in order to use it, so I guess its good at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does some researched backup battery pack for my son’s gaming computer. He have always complained that his online gaming connection was slow and we know it was not the internet speed. After purchasing this backup and using it he immediately noticthat the connection on his gaming was fast and no lagging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem much smaller then the old ones and lighter must have a new type of battery. This is only a 450. I only have a desktop and a wireless modem plugged into it.. If you put anymore into this unit you will need a bigger unit like a 650 or greater.. I have a 650 one for hurricanes to charge phones there great for this.. It will also power lights if needed or radios or laptops or tablets. Desktops take to much power they will run the battery down in no time. . Laptops much better or tablets.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent UPS for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to allow me to maintain wifi when the power goes out. It works great and no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, working very nice. I'll recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BACK UP POWER SYSTEM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised... no issues... everything with the transaction and the operation of this item worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, reasonably priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we got was dead. But we exchanged it for another one and the new one has been working just fine. Perfect for our use of keeping stable power to our internet modem.

    I would recommend this to a friend
  • Cons mentioned:
    Usb port

    Rated 3 out of 5 stars

    Works ok, but no USB Computer port and mgmt s/w

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some ridiculous reason (upsell) Cyberpower decided not to include the usb PC connection port that enables you to manage the unit and shut it down safely unattended during an outage. You have to go to the more expensive model to get that.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dissapointed no USB connection to PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing stopping me from 5 stars is nowhere on the box does it state there is no usb connection to pc. You only figure it out when you get it home and install. I like the fact that is weighs maybe half the amount of older models, yet still has full 3 year warranty. I would have paid a little more to keep the USB connection so I can utilize the cyberpower personal software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent UPS for Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to provide power during outages. This allows me to have phone and internet access when I need it the most. My back up kept the router and modem working for a 6 hour outage. Not sure how long it would continue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You keep asking me to review this product. I will do this again. Please stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UPS for Desktop Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the UPS works great for a standard desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    CyberPower - 450VA Battery Back-Up System - Black

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good low priced adequate product readily available at Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda confusing when it goes off. Pretty good most of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General manager

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Plugged it in and my computers and have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been okay the few times my lights blinked, but after having it for a year and a half, it's time to get a new one.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Reggie, The SE450G1 comes with a 3 year warranty from date of purchase. Please reach out to our support team to provide more info and we'd be happy to assist. We look forward to hearing from you! CyberPower

  • Rated 1 out of 5 stars

    2/3 Failed within a year, waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these. 2 out of 3 them failed before even hitting a year. Its infuriating. I had one originally that failed to keep its bettery power and I thought that maybe it was just faulty, a couple years later I bought 2 more for both me and my wife. 1 of those 2 already failed within a year. Does not keep anything on, just instantly shuts off the moment the power goes out. No other battery back up I've had does this. Absolute waste of money, please go spend your money on some other brand.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Xenguy. Please reach out to us at 1.877.297.6937 or online at https://www.cyberpowersystems.com/support/submit-a-support-ticket/. Each of our products is backed by a 3-year manufacturer's warranty based on your date of purchase. We would want to investigate this as there are a couple of potential issues that could be causing the early battery failure, from generator use, to the environment the unit is in, to the type and amount of load that is being placed on the unit as this is one of the smallest backups we offer and would need to find out if there is another issue at play. CyberPower

  • Rated 1 out of 5 stars

    One Broke, One Didn't Protect from Surges :(

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've had two of these since 2021, one for my PC and one for my video games. i don't get many power surges, so they're just for peace of mind. well, my power randomly went out today (2024) for like 30 seconds. the PC one shorted out entirely. won't power on, won't charge anything. the video game one still works as a power bar, but everything connected to the surge protected side cut off immediately when the power went out, so it protected nothing lol and YES they were specifically plugged into the surge protected side when this happened.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Borty, this could be due to the age of the batteries in the units. For assistance with troubleshooting your issue, please contact CyberPower at (877) 297-6937. Thank you for your review. CyberPower

  • Rated 1 out of 5 stars

    Unreliable battery back-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased December 2020 and battery back-up no longer works. I was hoping to use this to keep my computer modem running. It kept it going for about a minute today after power was lost. The unit stays plugged in, so was fully charges. The unit is still under warranty but shipping this very heavy thing back to the manufacturer will be at my own expense and is going to cost almost half the cost of a new unit.

    No, I would not recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello, We are always looking to improve the customer experience, so your input is appreciated. Thank you for submitting your review! CyberPower