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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1790 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,790 reviews
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was easy to install and simple to use. I did notice the battery rattled around in the case, so I opened it up and put some heat resistant material in to hold in steady - that's the reason for the 4 and not a 5 rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product at a good price. Apparently my first response was not long enough, so I am repeating good product at a good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a rural area that often suffers from power jitters. The power flickers on and off and on again. This unit keeps my NAS, router and modem going long enough to shut down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, easy pickup! Provides power as rated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cyber power 650va

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for home or office . Ive used this brand for several years and it works great. very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Nice to know my computer is backed up in a storm. Love having a great surge protector too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Cyberpower backup station has plugs that are evenly spaced along the device that make it easy to place a variety of devices. One does not have to open the device up to attach the battery, as a prior product that I have purchased. The USB connection was not compatible with my phone, so points off for that strange feature. I have not had a massive power outage yet, so I can not tell how long the battery may actually last. Remember, these are not generators, and supposedly only useful to allow you to shut down your devices safely in event of a power loss.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello Bob,
      The 2 USB ports on the front of the unit are only for charging. If you are having any issues with the unit, please reach out to our support team at 877-297-6937 and we'd be happy to take a look with you. Thank you for sharing your experience! CyberPower

  • Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done. I use this as both surge protection and battery back up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    small footprint for tight spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. No AVR since there wasn't one in stock. Won't support very much equipment for more that 5 minutes. Better to by new than to replace the battery. I've used CyberPower UPS's with AVR for years. Batteries die before anything goes wrong with the UPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased to protect studio gear and I have to admit I’m very pleased. Small footprint and worked as it should. Was the best price and plenty of outlets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CyberPower battery back-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to replace a 6 year old one of the same brand that stopped working. Order process was simple and device arrived when expected. The outlet orientation was rotated 90 degrees from prior the prior unit and it made 'plugging in' a bit of a jigsaw puzzle. Orientation makes sense if just a plug but 4 of my 7 devices had mini-transformers (bulkly) instead of a pure plug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked perfect but has some loud alerts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved my butt during a power outage when I had to shut off the circuit breaker due to work being done at my house. The only complaint is the loud beeps it gives when operating can drive you crazy and I have not found how to shut that off yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been buying cyber power units for many years and these units are no different. They do what they are supposed to do. Saved many electronics from outages and surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyber Power Supply

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Hope to have it lasting several years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with are computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was really easy to install so far the power has not gone out but it is a peace of mind that the computer will not shut down when it doses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. I have my modem, Echo show, and smart tv plugged in and find it dependable during power outages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your expensive electronic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one we have. One for my husband’s home office, one for mine and now the third one to protect my embroidery and sewing machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid battery back up solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a battery backup for a security camera/recorder system I was installing and this fit the bill perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup - uncomplicated instructions. Outlets are spaced so larger chargers to be ised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Backup System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bulky, perfect for office computer. The plugs can be a little awkward due to wall warts - should be rotated 90 degrees so that the cords don't block each other.

    I would recommend this to a friend